Description
Create, view, and join VA Video Connect Visits from one application.
Virtual Care Manager enables clinicians to create*, view, and join video visits and create group visits. With Virtual Care Manager, it is easy to invite Veterans' family or caregivers, as well as additional VA staff, to video visits.
Need Help? VA can help you get set up or troubleshoot technical problems. Call the Office of Connected Care Help Desk at (866) 651-3180 24 hours a day, 7 days a week.
IMPORTANT: LAUNCH REQUIREMENTS
- You must be on the VA network.
- You must have VistA login credentials that include the OR CPRS GUI CHART secondary menu option.
- If needed, work with your local Health Informatics Specialist, Information Security Officer (ISO) or Information Resource Management (IRM) staff to have these menus added.
- Ensure that you have a PIV card that is linkedto the same VistA instance(s) for which you have the required secondary menu options in step 2.
- If you need assistance, please contact the Connected Care Help Desk at: (866) 651-3180
*NOTE: Virtual Care Manager does not place an appointment in VistA. To schedule future video visits, please work with your clinic schedulers.
Features:
- Create, view and join video visits for:
- Veterans enrolled at your facility
- Veterans that are not enrolled at your facility using their email address
- Create group visits for Veterans enrolled at your facility
- Create video visits on behalf of a provider (i.e. VA care team members or schedulers can create a video visit for a provider)
- Easily invite Veterans' family or caregivers, as well as additional VA staff to video visits
- Re-send links to video visits
- Cancel links to video visits
- Set personal preferences
- Control frequency of email reminders
- View upcoming video visits, in-person, and telephone appointments.
- Create video visits with ATLAS (Accessing Telehealth through Local Area Stations) part of VA’s Anywhere to Anywhere Telehealth initiative.
