Leadership
Neil C. Evans, MD
Chief Officer
- Office of Connected Care
- Veterans Health Administration
- U.S. Department of Veterans Affairs
Neil C. Evans, M.D. is the Chief Officer for the Office of Connected Care in the Veterans Health Administration (VHA) within the U.S. Department of Veterans Affairs. He is board-certified in both Internal Medicine and Clinical Informatics. In addition to his executive leadership role in Clinical Informatics within VHA, Dr. Evans is an active clinician, managing a panel of patients in the Primary Care clinic at the Washington, D.C. Veterans Affairs Medical Center (VAMC).
Under Dr. Evans’ leadership, the Office of Connected Care is dedicated to improving services to Veterans, their families and Caregivers by increasing access, fostering continuity and promoting patient empowerment through digital health technologies. The Office of Connected Care manages VA’s expansive telehealth program, VA’s patient portal, My HealtheVet, the VA Mobile program, and VHA’s Innovation initiatives.
Along with the rest of the Office of Connected Care leadership team, Dr. Evans oversees the development and implementation of enterprise-wide Veteran digital health strategies, transforming care delivery across the care continuum and geography, and facilitating alignment of health information technologies within VHA to produce a consistent experience for users and continuously improve based on user input, research and evaluation.
Dr. Evans began his VA career after completing medical school at Johns Hopkins University and his subsequent training in Internal Medicine through the Osler Medical Residency, also at Johns Hopkins. He received a B.S. in chemical engineering from the University of Delaware. He holds a faculty appointment in Medicine at the Uniformed Services University of the Health Sciences.
Shawn Hardenbrook, MSW, PMP
Director, Web and Mobile Solutions (WMS)
- Office of Connected Care
- Veterans Health Administration (VHA)
- U.S. Department of Veterans Affairs (VA)
Shawn Hardenbrook, MSW is the Director of Web and Mobile Solutions (WMS), aligned under the Office of Connected Care, in the Veterans Health Administration within the U.S. Department of Veterans Affairs. He is responsible for overseeing the development of mobile solutions, including applications (apps) and mobile-optimized Web sites, to assist Veterans, Caregivers and VA care teams in addressing a range of health, management and administrative needs. Prior to his current role, he served as WMS’s technical lead.
Mr. Hardenbrook started his VA career in 1993 as a Master Social Worker at the Dallas VA Medical Center (VAMC). Shortly after entering VA, he began working on IT initiatives, first working on a scheduling system for a Sertraline drug protocol, and then on clinical documentation tools at the West Palm Beach VAMC in the mid-1990s. Mr. Hardenbrook coordinated the implementation of the Computerized Patient Record System (CPRS) at several VAMCs, including the VA’s first fully electronic medical center.
In 2001, Mr. Hardenbrook received awards from the Al Gore Hammer Program and the VA Secretary’s Scissors Program for creating the Compensation and Pension Record Interchange (CAPRI) application. CAPRI processes more than 100,000 electronic disability clinical exam templates per month, in addition to producing performance metrics and facilitating communication between VHA and the Veterans Benefits Administration (VBA). Mr. Hardenbrook also has held leadership positions with the Office of Information Technology (OIT), the VHA Office of Health Information (OHI) and the VHA Chief Business Office (CBO).
Mr. Hardenbrook holds a Bachelor of Arts in psychology from Florida State University and a Master of Social Work also from Florida State University. Mr. Hardenbrook received his PMP in 2017.