VVC Now

Introduction

VA Video Connect Now allows VA health care providers to quickly and easily launch a virtual meeting with their patients without first scheduling an appointment.

NOTE: VVC Now is available on VA-issued computer Chrome and Edge browsers under VA Bookmarks > National > VA Video Connect (VVC) NOW

Features

Email or text message a VA Video Connect link by entering the patient’s email address or phone number
Start the video visit from within VVC Now
Note: VVC Now video visits are immediate and will not appear in the patient’s scheduled video visits in MyHealtheVet and VA Online Scheduling

Downloadable Training Materials

Steps to Launch on VA-Issued iPhone

Training Materials

Steps to Launch on VA-Issued Computer

Video Instructions

Step 1: Launch VVC Now using above “Launch in Browser” button. VVC Now is also available on VA-issued computer Chrome and Edge browsers under VA Bookmarks > National > VA Video Connect (VVC) NOW

Step 2: Provider enters their preferred contact info

Step 3: Enter preferred Veteran contact (email or phone)

Step 4: Select Create Video Visit

Step 5: Start Video Visit from app

Step 1

Launch VVC Now.

Method 1: VVC Now is available on VA-issued computer Edge browsers under VA Bookmarks>National>VA Video Connect (VVC) NOW (see screenshot on the right).

Method 2: Launch from the VVC Now VA App Store page.

Step 2

Provider enters their preferred contact information (phone for text, email or both).

Note: If the provider enters their VA email, then the VVC Now visit will show in the provider’s appointment list in Virtual Care Manager. All VVC Now visits will appear as “NoID, Veteran” in Virtual Care Manager.

Step 4

Select Create Video Visit.

Step 3

Select the “I Verify” box to access the patient information section.

Enter the patient’s preferred contact information (phone or email).

Step 5

Start Video Visit from the app.

Help

For help with this app, contact the OCC Help Desk at:
Call: 866-651-3180
Hours: 24 hours a day, 7 days a week.