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VVC Now App Icon

VVC Now

Average: 5 (3 votes)
Launch in Browser

Description

IMMEDIATELY EMAIL OR TEXT MESSAGE A VA VIDEO CONNECT (VVC) LINK TO A PATIENT AND JOIN THE VISIT.

NOTE: VVC Now is for official VA use only to provide patient care. You must be on the VA network or VPN in order to launch the app through your internet browser.

VVC Now is available on VA-issued computer Chrome and Edge browsers under VA Bookmarks->National->VA Video Connect (VVC) NOW

Features

  • ​Email or text message a VA Video Connect link by entering the patient’s email address or phone number
  • Start the video visit from within VVC Now
  • Note: VVC Now video visits are immediate and will not appear in the patient’s scheduled video visits in MyHealtheVet and VA Online Scheduling

Steps

Step 1. Launch VVC Now using above “Launch in Browser” button. VVC Now is also available on VA-issued computer Chrome and Edge browsers under VA Bookmarks->National->VA Video Connect (VVC) NOW

Step 2. Provider enters their preferred contact info

Step 3. Enter preferred Veteran contact (email or phone)

Step 4. Select Create Video Visit

Step 5. Start Video Visit from app

Download Materials

Highlights

  • Step 1

    Launch VVC Now

    Method 1. VVC Now is available on VA-issued computer Chrome and Edge browsers under VA Bookmarks->National->VA Video Connect (VVC) NOW

    Method 2. Launch from the VVC Now App Store page

  • Step 2

    Provider enters their preferred contact info (phone for text, email, or both).

    Note: If the provider enters their VA email then the VVC Now visit will show in the provider’s appointment list in Virtual Care Manager.

  • Step 3

    Enter preferred patient contact (email or phone)

  • Step 4

    Select Create Video Visit

  • Step 5

    Start Video Visit from app

VA Needs Your Feedback!

If you have technical trouble using this app, please contact the VA Mobile Health Help Desk for Veterans at (877) 470-5947 and VA Care Teams at (844) 482-6624, Monday through Friday 7 a.m. - 7 p. m. CT for TTY assistance, dial 711.

Any information you enter here is anonymous and is collected for analysis and improvement of VA applications. This feedback section is not a venue for communication of an urgent medical nature or to obtain immediate technical support.


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**Please leave contact information if you would like a response and we will contact you within 10 business days. This comment box is not for medical questions or urgent requests as feedback left here is not monitored by clinicians.

Health Resource Center Help Desk: (877) 470-5947
  • For Veterans needing assistance with all apps — except VA Video Connect
  • Weekdays 8 a.m. to 8 p.m. ET
Office of Connected Care Help Desk: (866) 651-3180
  • For VA Care Teams needing assistance with telehealth and all apps
  • For Veterans needing assistance with VA Video Connect
  • 24 hours a day, 7 days a week

Correspondence Address
VHA Office of Connected Care (12CC)
U.S. Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420


Veterans
  • (877) 470-5947 (Weekdays 8am - 8pm ET)
VA Providers
  • (866) 651-3180 (24 hours a day, 7 days a week)
VA Video Connect Help for All
  • (866) 651-3180 (24 hours a day, 7 days a week)