U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Talk to the Veterans Crisis Line now
 
VVC Now App Icon

VVC Now

Average: 3.6 (37 votes)
Launch in Browser

Description

IMMEDIATELY EMAIL OR TEXT MESSAGE A VA VIDEO CONNECT (VVC) LINK TO A PATIENT AND JOIN THE VISIT.

NOTE: VVC Now is for official VA use only to provide patient care. You must be on the VA network or VPN in order to launch the app through your internet browser.

VVC Now is available on VA-issued computer Chrome and Edge browsers under VA Bookmarks->National->VA Video Connect (VVC) NOW

Features

  • ​Email or text message a VA Video Connect link by entering the patient’s email address or phone number
  • Start the video visit from within VVC Now
  • Note: VVC Now video visits are immediate and will not appear in the patient’s scheduled video visits in MyHealtheVet and VA Online Scheduling

Steps

Time: 42 seconds

 

Step 1. Launch VVC Now using above “Launch in Browser” button. VVC Now is also available on VA-issued computer Chrome and Edge browsers under VA Bookmarks->National->VA Video Connect (VVC) NOW

Step 2. Provider enters their preferred contact info

Step 3. Enter preferred Veteran contact (email or phone)

Step 4. Select Create Video Visit

Step 5. Start Video Visit from app

Download Materials

PDF icon Steps to Launch on VA-Issued iPhone

Highlights

  • Steps to Launch on VA-Issued Computer

  • Step 1

    Launch VVC Now.

    Method 1: VVC Now is available on VA-issued computer Edge browsers under VA Bookmarks>National>VA Video Connect (VVC) NOW (see screenshot on the right).

    Method 2: Launch from the VVC Now VA App Store page.

  • Step 2

    Provider enters their preferred contact information (phone for text, email or both).

    Note: If the provider enters their VA email, then the VVC Now visit will show in the provider’s appointment list in Virtual Care Manager. All VVC Now visits will appear as “NoID, Veteran” in Virtual Care Manager.

  • Step 3

    Select the “I Verify” box to access the patient information section.

    Enter the patient’s preferred contact information (phone or email).

  • Step 4

    Select Create Video Visit.

  • Step 5

    Start Video Visit from the app.

Application Feedback Form

Feedback submission is anonymous.


Health Resource Center Help Desk: 877-470-5947
  • For Veterans needing assistance with all apps — except VA Video Connect
  • Weekdays 8 a.m. to 8 p.m. ET
Office of Connected Care Help Desk: 866-651-3180
  • For VA Care Teams needing assistance with telehealth and all apps
  • For Veterans needing assistance with VA Video Connect
  • 24 hours a day, 7 days a week

Correspondence Address
VHA Office of Connected Care (12CC)
U.S. Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420


Veterans
  • (877) 470-5947 (Weekdays 8am - 8pm ET)
VA Providers
  • (866) 651-3180 (24 hours a day, 7 days a week)
VA Video Connect Help for All
  • (866) 651-3180 (24 hours a day, 7 days a week)