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VA Health Chat

Average: 4.2 (15 votes)
Lock Icon - DS Logon Required VA Health Chat accesses your VA Electronic Health Record and, for your security, requires you to enter My HealtheVet (premium), DS Logon (premium), ID.me, or account credentials. Learn more

Receive care from VA without stepping foot into a facility. The VA Health Chat App provides easy, online access to chat with VA staff when you have minor health questions and more. VA is testing VA Health Chat for Veterans receiving care at the locations below.

VA is testing VA Health Chat for Veterans receiving care at the locations below. Test results will help us determine if VA Health Chat should be offered more broadly. If you are at a test location and choose to chat with a VA health care team member, please be sure to complete the survey on the “Feedback to VA” tab. Your feedback will help us determine if VA Health Chat availability should be expanded.

Currently VA Health Chat is available to Veterans at select locations, as follows:

  • California
    • VA San Diego Medical Center
  • Minnesota
    • Alexandria Community Based Outpatient Clinic
    • Brainerd VA Clinic
    • Fort Snelling VA Clinic
    • Maplewood VA Clinic
    • Minneapolis VA Medical Center
    • Montevideo VA Clinic
    • Northwest Metro VA Clinic
    • Rochester VA Clinic
    • St. Cloud VA Medical Center
  • Wisconsin
    • Hayward VA Clinic
    • Rice Lake VA Clinic
    • Twin Ports VA Clinic

Use VA Health Chat for immediate answers when:

  • You feel ill and unsure about going to an emergency room or clinic
  • You have a reaction to a medication
  • You have questions about your prescriptions
  • You need medical advice for a minor injury or illness, such as:
    • Allergies
    • Congestion/cough/cold
    • Ear ache
    • Fever
    • Rash
    • Sore throat
    • Stomachache

The VA Health Chat team can also help you:

  • Find your closest VA facility
  • Schedule an appointment*
  • Refill a VA prescription
  • Send a non-urgent message to your health care team
*The scheduling an appointment option is only available at the St. Cloud locations at this time.

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VA Needs Your Feedback!

If you have technical trouble using this app, please contact the VA Mobile Health Help Desk for Veterans at (877) 470-5947 and VA Care Teams at (844) 482-6624, Monday through Friday 7 a.m. - 7 p. m. CT for TTY assistance, dial 711.

Any information you enter here is anonymous and is collected for analysis and improvement of VA applications. This feedback section is not a venue for communication of an urgent medical nature or to obtain immediate technical support.


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Help Desk
VA Care Teams: 844-482-6624
Veterans: 877-470-5947
Weekdays 7:00 a.m. to 7:00 p.m. CT
Saturdays 7:00 a.m. to 7:00 p.m. CT

Correspondence Address
VA Mobile Health
VHA Office of Connected Care (10P8), 375AA
U.S. Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420

Veterans
  • (877) 470-5947 (Weekdays 7am - 7pm CT and Saturdays 7am - 7pm CT)
VA Providers