Description
VA Health Chat accesses your VA Electronic Health Record and, for your security, requires you to enter My HealtheVet (premium), DS Logon (premium), ID.me, or account credentials. Learn more
Receive care from VA without stepping foot into a facility. The VA Health Chat App provides easy, online access to chat with VA staff when you have minor health questions and more. VA is testing VA Health Chat for Veterans receiving care at the locations below.
VA is testing VA Health Chat for Veterans receiving care at the locations below. Test results will help us determine if VA Health Chat should be offered more broadly. If you are at a test location and choose to chat with a VA health care team member, please be sure to complete the survey on the “Feedback to VA” tab. Your feedback will help us determine if VA Health Chat availability should be expanded.
Currently VA Health Chat is available to Veterans at select locations, as follows:
- California
- VA San Diego Medical Center
- Minnesota
- Alexandria Community Based Outpatient Clinic
- Brainerd VA Clinic
- Fort Snelling VA Clinic
- Maplewood VA Clinic
- Minneapolis VA Medical Center
- Montevideo VA Clinic
- Northwest Metro VA Clinic
- Rochester VA Clinic
- St. Cloud VA Medical Center
- Wisconsin
- Hayward VA Clinic
- Rice Lake VA Clinic
- Twin Ports VA Clinic
Use VA Health Chat for immediate answers when:
- You feel ill and unsure about going to an emergency room or clinic
- You have a reaction to a medication
- You have questions about your prescriptions
- You need medical advice for a minor injury or illness, such as:
- Allergies
- Congestion/cough/cold
- Ear ache
- Fever
- Rash
- Sore throat
- Stomachache
The VA Health Chat team can also help you:
- Find your closest VA facility
- Schedule an appointment*
- Refill a VA prescription
- Send a non-urgent message to your health care team
