Introduction

VA Health Chat allows Veterans to immediately connect with VA health care clinicians over text-messaging. No need to travel to a VA facility. Just tap the app and start receiving telehealth services from our care team.

The VA Health Chat App provides easy, online access to chat with VA staff when you have minor health questions, want to schedule an appointment, have a non-life threatening health concern, and more.

Use VA Health Chat for immediate answers when:

• You feel ill and unsure about going to an emergency room or clinic
• You have a reaction to a medication
• You have questions about your prescriptions
• You need medical advice for a minor injury or illness, such as:
  • Allergies
  • Congestion/cough/cold
  • Ear ache
  • Fever
  • Rash
  • Sore throat
  • Stomachache

It's perfect for those who:

• Have mobility issues or health care conditions that make it difficult to visit a VA facility.
• Live in rural areas and may not have convenient access to a VA facility, nor adequate broadband bandwidth to conduct a video conferencing telemedicine session.
• May not have access to a quiet, private space to conduct a telemedicine consultation.
• Want access to primary care, telemental health, and a whole range of other telehealth services from a single source.

Features

The VA Health Chat team can help you:

• Find your closest VA facility
• Schedule an appointment*
• Refill a VA prescription
• Send a non-urgent message to your health care team