Introduction

myPhonak provides you access to hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.

The Remote Control enables you to make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Other functions are available within the Health section such as Steps and Wearing time, including Optional goal setting, Activity levels, Heart rate tracking, Distance walked and ran.

myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

NOTE: This is a third-party app and is not maintained by VA but is sponsored by the Office of Connected Care in the Digital Health Office.

Hearing aid compatibility

myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.