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3rd Party App Disclaimer*: This is a 3rd Party app that VA has approved as okay to use. This app is a commercial app that is not maintained by VA. If you need help with this app, please contact the app's developer: Össur.

THIRD-PARTY APP* biosim mobile application for ios devices provides clinicians with the flexibility to customize their clients prostheses while on the move. There is no PII (Personally identifiable information) or PHI (Protected Health information) stored in this app, it only uses non-sensitive data as reference, the alphanumeric serial number of the prosthetic limb components.

Features

  • Instantly access 24 quick grips and 12 fully customizable my grips™ (available with i-limb quantum and i-limb revolution, 14 quick grips with i-limb ultra and i-limb digits, 12 quick grips with i-limb access and i-limb select) providing effortless control of the prosthesis with a single tap of your mobile device
  • Create favorite lists, tailoring collections of features and triggers customized for your client's daily needs
  • Activate a hand health check to ensure the prosthesis is properly functioning (not available with i-limb select)
  • View your client's muscle signals via a real-time graph (or analog gauges when using a virtu-limb)
  • Use the virtual hand to assist in visualizing how the real device will behave (when using a virtu-limb)
  • Apply firmware updates as they become available
  • Support for grip chips™ providing proximity based control of the prosthesis (only available with i-limb quantum, i-limb revolution and i-digits quantum)

Requirements and Restrictions

  • Touch Care Portal login is required to activate biosim software
  • biosim mobile application is compatible with i-limb quantum, i-limb revolution, i-limb ultra, i-limb select, i-limb access, i-limb digits, i-digits quantum, i-digits access and virtu-limb devices
  • Some functionality currently in the desktop version of biosim is not available in the mobile version
  • Quick Grips Screenshot
  • i-Mo Screenshot
  • Real-time Graph Screenshot

VA Needs Your Feedback!

If you have technical trouble using this app, please contact the VA Mobile Health Help Desk for Veterans at (877) 470-5947 and VA Care Teams at (844) 482-6624, Monday through Friday 7 a.m. - 7 p. m. CT for TTY assistance, dial 711.

Any information you enter here is anonymous and is collected for analysis and improvement of VA applications. This feedback section is not a venue for communication of an urgent medical nature or to obtain immediate technical support.


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Help Desks
National Telehealth Technology: 866-651-3180
  • For VA Care Teams and Veterans needing assistance with VA Video Connect
  • 24 hours a day, 7 days a week
Mobile: 844-482-6624
  • For VA Care Teams needing assistance with all applications except VA Video Connect
  • Weekdays 8 a.m. to 8 p.m. ET
Health Resource Center: 877-470-5947
  • For Veterans for all applications except VA Video Connect
  • Weekdays 8 a.m. to 8 p.m. ET

Correspondence Address
VA Mobile Health
VHA Office of Connected Care (10P8), 375AA
U.S. Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420

Veterans
  • (877) 470-5947 (Weekdays 8am - 8pm ET)
VA Providers