Introduction

The Veterans Affairs Mobile Engagement & Wayfinding App is a FREE app that helps Veterans navigate VA services. It is simple to download and use. Once downloaded, select the default VA hospital to access available app features.

Features

Wayfinding and Directions:

• Get real-time, turn by turn directions to appointments and services in the VA hospital
• Get directions from home to your appointment
• Remember where you’ve parked on the VA campus
• Search and find amenities like restrooms and canteens

Complete Day of Appointment Tasks: 

• Check in to appointments
• Submit beneficiary travel claims directly from the app
• View wait times and facility contact information
• Receive notifications and reminders

Access Popular VA Resources:

• Access MyHealtheVet
• Manage appointments
• Review medical records
• Refill prescription
• Send & receive secure messages
• Commonly used forms

The app is available in both English and Spanish

Accessible to users with low vision - compatible with Talkback and Voiceover modes

VAly AI Chatbot, Instantly answers your questions and helps you access app features

Facilities

• Atlanta VA Medical Center
• Augusta VA Downtown Medical Center
• Augusta VA Uptown Medical Center
• Birmingham VA Clinic (Annex)
• Birmingham VA Medical Center
• Central Alabama VA Medical Center-Montgomery
• Central Alabama VA Medical Center-Tuskegee
• Charleston VA Medical Center
• Dublin VA Medical Center
• North Las Vegas VA Medical Center
• Orlando VA Lake Norma
• Salem VA Medical Center
• Salt Lake City VA
• Tuscaloosa VA Medical Center

*Please note that if your VA facility is not listed, you will not be able to use some app functionalities until the app is more broadly available. Please check back periodically as we expand our services to include more facilities.