The Department of Veterans Affairs (VA) Launchpad helps Veterans and their Caregivers find and use VA apps. The VA Launchpad organizes VA apps and capabilities to help you more easily find the tools VA has made available for you. Links to new apps automatically appear in the VA Launchpad when they become available, making it simpler to find the resources needed to interact with VA. You can also provide feedback directly to VA within VA Launchpad. With VA Launchpad, VA intends to help you discover and integrate available VA apps into your life.

Both native app and web app links are accessible in the VA Launchpad. Native apps are available for download through the Apple App Store or Google Play. Once you download a native app, you can open it directly from your device or from the VA Launchpad. Web apps will open and run in your device’s browser.

Apps you open from the VA Launchpad that access your electronic health Record (EHR) will require you to log in. These apps have a padlock symbol to indicate that credentials are required.

This app is available for Veterans and their Caregivers. Additionally, select apps accessible from VA Launchpad do not require users to be enrolled in VA’s health care system to access the apps.

This app is available for iOS and Android operating systems:

• iOS version 11 or higher
• Android version 4.0 or higher

Yes. The VA Launchpad may be used on phones and tablets. You can download the app to your device from Google Play or the Apple App Store. The app will appear slightly different depending on the screen size of your device. For example, more information will be visible on a tablet than a phone. On a phone, you may need to scroll to see additional content.

You do not need to log in to the VA Launchpad App. However, you will need to accept the End User License Agreement before using the app. Apps you open from the VA Launchpad that access your electronic health Record (EHR) will require you to log in. These apps will have a padlock symbol in the bottom right corner of the logo to indicated that credentials are required. To log in to an app, enter your credentials for one of the following:

• DS Logon Level 2 (Premium) Account
• ID.me
• My HealtheVet Premium Account

Launching certain apps requires that an additional app be downloaded and installed on your mobile device. You will be directed to the App Store for your device to download the app if it is not already installed on your device.

With VA Launchpad, you can access apps that allow you to:

• Manage your health care
• Communicate with my care team
• Share my vital health information with my care team
• Improve my mental health
• Improve my life

The apps are divided into five categories:

• Manage My Health – Apps that help you to take an active role in your health care (view and share your medical records, refill a prescription and make an appointment).
• Communicating with My Care Team – Apps for connecting with your VA care team, including uploading homemade videos, real-time face-to-face appointments, sending and receiving secure messages to and from your care team and receiving text messages regarding your health care.
• Share My Vital Health Information with My Care Team – If your care team requests you track or enter information about your health, they may invite you to use one of these apps. You can also use these apps for your own self-care.
• Improve My Mental Health – Apps that help you deal with specific conditions related to mental health.
• Improve My Life – A variety of apps to help you lose weight, quit smoking and more.

The app has three main navigational features, which include:

• Home screen – Displays all the categories that VA apps fall into. Tap a category to access all the apps in that category.
• App menu (three-line icon in the top left corner of the screen) – A slide-out menu where you can access the search feature, categories in the app and expand each app category to view and access the apps.
• User options (silhouette icon in the top right corner of the screen) – A slide out User Options menu where you can access information about the app, help for the app, provide feedback to VA and exit the app.

For more information on VA Launchpad, tap Options (silhouette icon in the top right corner of the screen). A slide out User Options menu will appear. Tap About and a table will appear with the Application Name, Data Version, Developer, Sponsoring VHA Office, National Release Date, App Description, Support, Devices and Browsers, Training Materials and Toll Free Help Desk information. Tap Close at the bottom of the chart to return to the User Options menu.

From the home screen, tap Options (silhouette icon in the top right corner of the screen). A slide-out User Options menu will appear. Tap Feedback to VA. A form will appear where you can type in your feedback to VA in the Message field at the top. You may also enter your: first and last name, email address, telephone number, and a subject for your feedback. Tap Submit to send your comments, or tap Close to exit without sending your feedback and return to the User Options menu.

From either the home screen or the app menu (three-line icon in the top left corner of the screen), tap any of the following categories:

• Manage My Health
• Communicate with My Care Team
• Share My Vital Health Information with My Care Team
• Improve My Mental Health
• Improve My Life

Tap the app you would like to access, and you will proceed to the app details screen, where you will see (depending on the app) the app’s name, launch button(s), user manual, quick start guide and four tabs. The tabs may contain the app’s description, slideshow, FAQs and feedback form. To open an app, either Open Application or Install Application.

You can search for an application from the search bar on the home screen or from the app options menu (three-line icon in the top left corner). Tap the search box and begin typing in the name of the application or description you wish to view. Tap the app you would like to access (tap the X on the search bar to clear the search results), and you will proceed to the app details screen.

Additional information about other VA Apps can be found at mobile.va.gov/appstore as well as on mobile.va.gov.

More resources, such as a User Manual and Slideshow can be found on mobile.va.gov/appstore, and search for the app to access the resources.

If you need assistance, dial 1-877-470-5947 to speak with a VA representative.