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My Starkey

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Introduction

My Starkey puts everyday hearing aid control and basic troubleshooting directly in the Veteran’s hands, reducing the need for in-person audiology visits for routine adjustments. With the app, you can connect with your VA care team through TeleHear for remote adjustments and guidance, ask questions using the app’s built-in AI assistant, and monitor your hearing aid use through health and wellness features. 

My Starkey works with Starkey Omega AI, Edge AI, G Series AI, or Genesis AI hearing aids. Not all features are available on all hearing aid styles. Check with your provider for details.  

NOTE: This is a third-party app and is not maintained by VA.

Features

  • Change volume, program settings, and personalize your listening experience without visiting a VA clinic. 
  • Send phone calls, music, and other audio directly to your hearing aids. 
  • Connect with your provider through TeleHear for adjustments and guidance from wherever you are. 
  • Ask questions and get help with your hearing aids through the app’s built-in AI assistant. 
  • Monitor physical activity and hearing aid use through built-in health and wellness features. 
  • Automatically alert selected contacts if a fall is detected. 
  • Locate misplaced hearing aids. 

Help

For help with this app, contact the app's developer at:
Website: https://www.starkey.com/contact-starkey-hearing
Email: mobile_support@starkey.com