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CHAMPVA Pay

Average: 3.5 (22 votes)

Introduction

The Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) Pay mobile application (app) is an interactive tool to assist Veteran beneficiaries and/or medical providers in looking up the participation status of CHAMPVA medical codes. The app accepts Current Procedural Technology (CPT), International Classification of Diseases, Tenth Revision (IDC-10), National Drug Code (NDC), and Durable Medical Equipment (HCPCS-DME) codes and returns the reimbursement status.

Features

  • Identify the participation status of CHAMPVA medical codes for use by a Veteran's beneficiaries and/or medical providers
  • See coverage status: covered, covered with conditions, not covered or if you need to call for more information
  • Link to the CHAMPVA website and CHAMPVA Guide

Downloadable Materials

Training Materials

Check Medical Codes

Identify the participation status of CHAMPVA medical codes for use by a Veteran's beneficiaries and/or medical providers.

screenshot of Check Medical Codes view

See Coverage

See coverage status: covered, covered with conditions, not covered or if you need to call for more information.

screenshot of See Coverage view

Additional Information

Links to the CHAMPVA website and CHAMPVA Guide.

screenshot of Additional Information view

FAQs

What is the CHAMPVA Pay App, and why should I use it?

The Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) Pay mobile application (app) is an interactive tool to help Veterans, Veteran beneficiaries and/or medical providers look up a medical code to see if it is covered by CHAMPVA.

What medical codes does the CHAMPVA Pay App accept?

The app accepts Current Procedural Technology (CPT), International Classification of Diseases, Tenth Revision (IDC-10), National Drug Code (NDC), and Durable Medical Equipment (HCPCS-DME) codes and returns the reimbursement status.

Who can use the CHAMPVA Pay App?

Anyone can access the CHAMPVA Pay App and check on reimbursement statuses, including a Veteran’s beneficiaries and/or medical providers.

How do I look up a medical code to see if it is covered by CHAMPVA?

From the home screen, tap Check Codes. You will go to the Check Codes screen where there are four different categories of medical codes. Type in the code you’re checking on in the corresponding blank field.
 

  • CPT Code – Current procedural terminology codes are used for billing outpatient and office procedures. The code must be 3-7 alphanumeric characters (e.g., 98941).
  • ICD-10 Code – International classification of diseases. Tenth revision codes are used to classify and code all diagnoses, symptoms and procedures. The code must be 1-8 alphanumeric characters (e.g., S72044G).
  • HCPCS/DME Code – Durable medical equipment codes are used to identify medical equipment used for treatment. The code must be 3-7 alphanumeric characters (e.g., A4265).
  • NDC Code – National drug codes are used for identification of human drugs. The code must be 10-13 Numerals & Dash only (e.g.,12345-6789-12).

A green checkmark will appear next to the code when the required syntax is entered. Tap Submit. You will go a Checked Code screen, which will show you the type of code, the code you entered and the participation status.

What are the different possible statuses for CHAMPVA coverage?

There are four options for the participation status:
 

  • Yes – This is covered by CHAMPVA.
  • Yes with conditions. To learn more, call the service center at 1-800-733-8387 – This is part of CHAMPVA, but there are restrictions. You are advised to contact the CHAMPVA service center for more details.
  • No – This is not covered by CHAMPVA.
  • Unknown Code. To learn more, call the service center at 1-800-733-8387.

NOTE: Results of any search using the CHAMPVA Pay App are current at the time of use only and do not constitute an authorization by VA to purchase any drug, medical treatment or piece of durable medical equipment. All reimbursement rates quoted by this app are subject to change.

How do I access the VA Launchpad from the app?

Tap Launchpad from the menu tab in the top right corner of any screen. A pop-up box will appear asking if you would like to leave your current window to go to the VA Launchpad.

What do I do if I need additional information or help?

To access the app’s built in resources, tap Help from the menu tab in the top right corner of any screen.

Help Desk Information: If you need help with the CHAMPVA Pay App, dial 1-877-470-5947 to speak with a VA representative. For TTY assistance, dial 711. You should never use this app in an emergency. If you encounter an emergency, call your local medical center or dial 911 immediately.

What is VA Mobile?

VA Mobile is an initiative that aims to improve Veterans’ health by providing technologies to expand care beyond the traditional office visit. As part of VA Mobile, VA is releasing a series of secure apps that take advantage of the popularity of wireless technologies to support Veterans, caregivers, and VA care teams.

Where can I find additional information about other available VA Mobile Apps?

Additional information about other available VA Apps can be found on mobile.va.gov/appstore as well as mobile.va.gov in the VA Mobile Apps General FAQs.

Help

For help with this app, contact the apps developers at:
Email: CHAMPVAMOBILEAPPSUPPORT@va.gov

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