U.S Department of Veterans Affair

Notifications and Reminders App FAQs

 

Why should I use the Notifications and Reminders App?

The Notifications portion of this App will allow you to receive messages, instructions, encouragements, and educational information from your care team. The Reminders portion of this App will help you stay organized and meet your treatment goals. The initial reminder component focuses on medication reminders.

Do I have to do anything to receive notifications on my iPad?

Yes. To use the Notification portion of the App, you must opt-in to have push notifications delivered to your mobile device from your VA care team.

How do I opt-in to receive notifications?

A: You will opt-in to receive notifications from the VA Launchpad App. You can also opt-out of Notifications at this location. Complete the following steps:

  1. Open the VA Launchpad App
  2. Select the lowercase “i” on the bottom right of the screen. The “i” represents information and the Info & Settings pop-up will appear.
  3. Slide the bar to the right of the title Push Notifications to “On” if you would like to receive these notifications. Slide the bar to “Off” if you do not wish to receive any notifications.

How do I view a notification?

Notifications will be viewable on the default notifications screen when you enter the App. You can view all notifications at once or view today’s notifications only.

How do I add a notification as a calendar event?

Select the Add Calendar Event option next to the notification. Complete the needed information in the calendar event and select Create.

How do I delete a notification?

A: Complete the following steps:

  1. Select the Edit button from the top right of the main notification screen.
  2. Select the notification(s) that you want to delete. A check mark will be placed next to the notification you have selected.
  3. Select the Delete button from the top right of the screen.
  4. If you change your mind and do not want to delete anything, select the Done button from the top right. You do not need to unselect any of the notifications before selecting Done.

How do I view my reminders?

You can view all reminders by selecting the Reminders button on the left side of the main screen. The default screen is set to show All reminders; however, you can also view your reminders by the following statuses: Active, Inactive and Today.

How do I add a reminder?

To add a reminder, select the + icon on the top right of the reminder’s screen. Complete the needed information concerning the reminder and select Save.

Can I add a reminder for something other than medications?

No. The current functionality for reminders is limited to medications only. This functionality will be expanded in the future.

How do I edit or delete a reminder?

You can delete reminders individually by clicking on the reminder and selecting the red Delete button at the bottom of the screen. You can delete a group of reminders by selecting the reminders that you want to delete. A check mark will be placed next to the notification you have selected. Select the Delete button from the top right of the screen. If you change your mind and do not want to delete anything, select the Done button from the top right. You do not need to unselect any of the notifications before selecting Done.