Getting Started with Annie


To use Annie, you must first register online. The registration process is fast and easy and captures the basic information about you and your user preferences. If you need assistance, your VA health care team can help you register in Annie.

Follow steps 1-4 to complete the registration.

Step 1: Select How You Would Prefer to Log In

Click here

Launch Annie

to select your log in preference: My HealtheVet Premium, DS Logon Level 2, or (if you need more information about secure account credentials, click here:secure account credentials or contact your VAMC and ask for the MyHealtheVet coordinator).

Step 2: Consent To Participate

Read the entire end user license agreement. Once you have scrolled all the way down to the bottom, check the consent box indicating that you have given your consent to register. You will NOT be able to check the box if you do not scroll to the bottom of the agreement.

Step 3: Set Up Your Account

  1. Select Information Messages, check the “VAMC Facility Messages box,” and find your VA Medical Center.
  2. Select all Topics of Interest to you.
  3. Select Preferences and select how you wish to interact with Annie –
    • “Standard SMS Text Messaging” (preferred by most Veterans)
    • or “Annie app”
  4. Select Patient Info and:
    • Key in your mobile phone number twice
    • Select your time zone*
  5. Select Submit, which will take you to a “Registration Success!” screen.

* Your personal information is pulled from your official VA record and you cannot edit it yourself. Please inform your VA care team if you need to make any changes.

Step 4: Confirm Participation

You will receive a message from Annie asking you to confirm your participation. You must type the word ‘Start' to complete the registration process:

  • If you chose to receive your messages via text – simply reply to Annie by typing the word ‘Start’ on your mobile phone. OR
  • If you chose to receive messages in the Annie app, refresh your browser, click on the Messages tab, and reply to Annie by typing the word ‘Start’. If you have logged out of Annie, you will need to log in again using your secure account credentials.

Step 5: Subscribe to an Annie Protocol (NOT required)

Once your registration in Annie is complete, there are a number of protocols that you can subscribe to and use independently. To learn more about these protocols, click here: Annie Protocols.

Back to VA Annie App

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