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Family Caregiver Pilot Help Center & Videos

 

If you participated in the Family Caregiver Pilot, below please find resources to help answer your questions about the pilot or the apps.

Guides and Other Resources

Videos

VA has developed short videos to provide Caregivers and Veterans with an introduction to the Suite of Apps available as part of the VA Mobile Health Family Caregiver Pilot.

  • Introduction: Overview providing introduction to the Veteran Family Caregiver Suite of Mobile Apps
  • Launchpad: Overview providing introduction to the Launchpad
  • Care4Caregiver: Overview providing introduction to the Care4Caregiver App
  • Health Advocate: Overview providing introduction to the Health Advocate App
  • Health Assessment: Overview providing introduction to the Health Assessment App

  • Journal: Overview providing introduction to the Journal App

  • Notifications and Reminders: Overview providing introduction to the Notifications and Reminders App

  • Pain Coach: Overview providing introduction to the Pain Coach App

  • PTSD Coach: Overview providing introduction to the PTSD Coach App

  • Rx Refill: Overview providing introduction to the Rx Refill App

  • Secure Messaging: Overview providing introduction to the Secure Messaging App

  • Summary of Care: Overview providing introduction to the Summary of Care App

The complete training video is available in its entirety through the MyVeHU Campus at www.myvehucampus.com by selecting Session 13043. The direct link to this session is available at http://www.myvehucampus.com/fast/evt221.

Important Documents

Individuals selected to participate in the Family Caregiver Pilot were required to complete and return a Loaner Agreement and Maintenance Agreement. Samples of these two documents as well as others useful information is provided below for your reference.

Help Desk
(877) 470 5947
Weekdays 7 a.m.-7 p.m. (CT)		 Email
mobilehealth@va.gov		 Correspondence Address
VA Mobile Health
VHA OIA 10P2, 375H
U.S. Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420

Veterans
  • (877) 470-5947 (Weekdays 8am - 8pm ET)
VA Providers
  • (866) 651-3180 (24 hours a day, 7 days a week)
VA Video Connect Help for All
  • (866) 651-3180 (24 hours a day, 7 days a week)