U.S Department of Veterans Affair
 
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VA Online Scheduling

Average: 3.6 (469 votes)
Lock Icon - DS Logon Required VA Online Scheduling accesses your VA Electronic Health Record and, for your security, requires you to enter ID.me, DS Logon or My HealtheVet account credentials. Learn more

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

If you aren’t able to use online scheduling, you can call the VA health facility where you want to receive care. Find your VA health facility’s phone number.

PLEASE NOTE:
  • VA Online Scheduling can be bookmarked on your mobile device. Read the instructions here.
  • Cookies must be enabled for VA Online Scheduling to fully function.

Features:

  • Self-schedule and request primary care, audiology, optometry or outpatient mental health appointments
  • View appointment details
  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Receive recall reminder notifications
  • Cancel appointments

Currently VA Online Scheduling is available to Veterans at select locations, as follows:


VA is continuing to expand the VA Online Scheduling functionality to include additional clinics across the country, so please check back later for additional updates.

Note: As of October 12, Veterans who receive care at the Edith Nourse Rogers Memorial Veterans Hospital (Bedford, MA), VA Salt Lake City Healthcare System, and Minneapolis VA Health Care System will no longer be able to schedule, reschedule, cancel and request appointments online using the Online Patient Self Scheduling (OPSS). Veterans at these facilities are now able to schedule using the VA Online Scheduling application. Additionally, Veterans who receive care at the Chalmers P Wylie Ambulatory Care Center (Columbus, Ohio) can schedule, reschedule and cancel their appointments online using MyChart Online, available as part of the Medical Appointment Scheduling System (MASS).

VISN 1
  1. VA Boston Healthcare System (Boston, MA (Jamaica Plain), West Roxbury, MA and Brockton, MA)
  2. VA Central Western Massachusetts Healthcare System (Leeds, MA)
  3. VA Connecticut Healthcare System (West Haven, CT and Newington, CT)
  4. VA Maine Healthcare System (Augusta, ME)
  5. Manchester VA Medical Center (Manchester, NH)
  6. Providence VA Medical Center (Providence, RI)
  7. White River Junction VA Medical Center (Hartford, VT)
VISN 2
  1. Albany Stratton VA Medical Center (Albany, NY)
  2. Bath VA Medical Center (Bath, NY)
  3. Canandaigua VA Medical Center (Canandaigua, NY)
  4. Franklin Delano Roosevelt Campus of VA Hudson Valley Health Care System (Montrose, NY)
  5. James J. Peters VA Medical Center (Bronx, NY)
  6. Northport VA Medical Center (Northport, NY)
  7. VA New Jersey Health Care System (East Orange, NJ and Lyons, NJ)
  8. VA NY Harbor Health Care System (Brooklyn, NY, New York, NY and Jamaica, NY)
  9. Syracuse VA Medical Center (Syracuse, NY)
  10. Western New York Health Care System (Buffalo, NY)
VISN 4
  1. VA Butler Healthcare (Butler, PA)
  2. Coatesville VA Medical Center (Coatesville, PA)
  3. Erie VA Medical Center (Erie, PA)
  4. James E. Van Zandt VA Medical Center (Altoona, PA)
  5. Lebanon VA Medical Center (Lebanon, PA)
  6. Philadelphia VA Medical Center (Philadelphia, PA)
  7. VA Pittsburgh Healthcare System (Pittsburgh, PA)
  8. Wilkes-Barre VA Medical Center (Wilkes-Barre, PA)
  9. Wilmington VA Medical Center (Wilmington, DE)
VISN 5
  1. Beckley VA Medical Center (Beckley, WV)
  2. Baltimore VA Medical Center (Baltimore, MD)
  3. Huntington VA Medical Center (Huntington, WV)
  4. Louis A. Johnson VA Medical Center (Clarksburg, WV)
  5. Martinsburg VA Medical Center (Martinsburg, WV)
  6. Perry Point VA Medical Center (Perry Point, MD)
  7. Washington DC VA Medical Center (Washington, DC)
VISN 6
  1. Charles George VA Medical Center (Asheville, NC)
  2. Durham VA Medical Center (Durham, NC)
  3. Hampton VA Medical Center (Hampton, VA)
  4. Hunter Holmes McGuire VA Medical Center (Richmond, VA)
  5. Salem VA Medical Center (Salem, VA)
  6. W. G. (Bill) Hefner VA Medical Center (Salisbury, NC)
VISN 7
  1. Atlanta VA Health Care System (Decatur, GA)
  2. Birmingham VA Medical Center (Birmingham, AL)
  3. Carl Vinson VA Medical Center (Dublin, GA)
  4. Central Alabama Veterans Health Care System East Campus (Tuskegee, Montgomery, AL)
  5. Charlie Norwood VA Medical Center (Augusta, GA)
  6. Ralph H. Johnson VA Medical Center (Charleston, SC)
  7. Tuscaloosa VA Medical Center (Tuscaloosa, AL)
  8. Wm. Jennings Bryan Dorn VA Medical Center (Columbia, SC)
VISN 8
  1. Bay Pines VA Healthcare System (Bay Pines, FL)
  2. VA Caribbean Healthcare System (San Juan, PR)
  3. James A. Haley Veterans' Hospital (Tampa, FL)
  4. Miami VA Healthcare System (Miami, FL)
  5. North Florida/South Georgia Veterans Health System (Gainesville, FL)
  6. Orlando VA Medical Center (Orlando, FL)
  7. West Palm Beach VA Medical Center (West Palm Beach, FL)
VISN 9
  1. James H. Quillen VA Medical Center (Mountain Home, TN)
  2. Lexington VA Medical Center (Lexington, KY)
  3. Louisville VA Medical Center (Louisville, KY)
  4. Memphis VA Medical Center (Memphis, TN)
  5. Tennessee Valley HCS (Murfreesboro, TN and Nashville, TN)
VISN 10
  1. Aleda E. Lutz VA Medical Center (Saginaw, MI)
  2. VA Ann Arbor Healthcare System (Ann Arbor, MI)
  3. Battle Creek VA Medical Center (Battle Creek, MI)
  4. Chalmers P. Wylie Ambulatory Care Center MyChart (Columbus, OH)
  5. Chillicothe VA Medical Center (Chillicothe, OH)
  6. Cincinnati VA Medical Center (Cincinnati, OH)
  7. Dayton VA Medical Center (Dayton, OH)
  8. Edith Nourse Rogers Memorial Veterans Hospital (Bedford, MA)
  9. John D. Dingell VA Medical Center (Detroit, MI)
  10. Louis Stokes VA Medical Center (Cleveland, OH)
  11. VA Northern Indiana Health Care System (Fort Wayne, IN and Marion, IN)
VISN 12
  1. Captain James A. Lovell Federal Health Care Center (North Chicago, IL)
  2. Clement J. Zablocki Veterans Affairs Medical Center (Milwaukee, WI)
  3. Edward Hines Jr. VA Hospital (Hines, IL)
  4. VA Illiana Health Care System (Danville, IL)
  5. Jesse Brown VA Medical Center (Chicago, IL)
  6. Oscar G. Johnson VA Medical Center (Iron Mountain, MI)
  7. Tomah VA Medical Center (Tomah, WI)
  8. William S. Middleton Memorial Veterans Hospital (Madison, WI)
VISN 15
  1. Eastern Kansas Health Care System (Topeka, KS)
  2. Harry S. Truman Memorial Veterans’ Hospital (Columbia, MO)
  3. John J. Pershing VA Medical Center (Poplar Bluff, MO)
  4. Kansas City VA Medical Center (Kansas City, MO)
  5. Marion VA Medical Center (Marion, IL)
  6. Robert J. Dole VA Medical Center (Wichita, KS)
  7. VA St. Louis Health Care System (St. Louis, MO)
VISN 16
  1. Alexandria VA Healthcare System (Pineville, LA)
  2. Central Arkansas Veterans Healthcare System (Little Rock, AR and North Little Rock, AR)
  3. Fayetteville VA Medical Center (Fayetteville, NC)
  4. VA Gulf Coast Veterans Health Care System (Biloxi, MS)
  5. G.V. (Sonny) Montgomery VA Medical Center (Jackson, MS)
  6. Michael E. DeBakey VA Medical Center (Houston, TX)
  7. Overton Brooks VA Medical Center (Shreveport, LA)
  8. VA Southeast Louisiana Veterans Health Care System (New Orleans, LA)
VISN 17
  1. Central Texas Veterans Health Care System (Temple, TX, Waco, TX and Austin, TX)
  2. El Paso Health Care System (El Paso, TX)
  3. VA North Texas HCS (North Texas)
  4. South Texas VA Health Care System (San Antonio, TX and Kerrville, TX)
  5. VA Texas Valley Coastal Bend Health Care System (Harlingen, TX)
  6. Thomas E. Creek VA Medical Center (Amarillo, TX)
VISN 19
  1. Cheyenne VA Medical Center (Cheyenne, WY)
  2. VA Eastern Colorado Health Care System (Denver, CO)
  3. Grand Junction VA Medical Center (Grand Junction, CO)
  4. Jack C. Montgomery VA Medical Center (Muskogee, OK)
  5. VA Montana Health Care System (Fort Harrison, MT)
  6. VA Oklahoma City Health Care System (Oklahoma City, OK)
  7. VA Salt Lake City Healthcare System (Salt Lake City, UT)
  8. Sheridan VA Medical Center (Sheridan, WY)
VISN 20
  1. Alaska VA Healthcare System (Anchorage, AK)
  2. Boise VA Medical Center (Boise, ID)
  3. Jonathan M. Wainwright Memorial VA Medical Center (Walla Walla, WA)
  4. Mann-Grandstaff VA Medical Center (Spokane, WA)
  5. VA Portland Health Care System (Portland, OR)
  6. VA Portland Health Care System (Vancouver, WA)
  7. VA Puget Sound Health Care System (Seattle, WA and Lakewood, WA)
  8. Roseburg VA Medical Center (Roseburg, OR)
  9. VA Southern Oregon Rehabilitation Center (White City, OR)
VISN 21
  1. VA Central California Health Care System (Fresno, CA)
  2. VA Northern California Health Care System (Mather, CA and Martinez, CA)
  3. VA Pacific Islands Health Care System (Honolulu, HI)
  4. VA Palo Alto Health Care System (Palo Alto, CA)
  5. San Francisco VA Medical Center (San Francisco, CA)
  6. VA Sierra Nevada Health Care System (Reno, NV)
  7. VA Southern Nevada Healthcare System (North Las Vegas, NV)
VISN 22
  1. VA Greater Los Angeles Health Care System (Los Angeles, CA)
  2. VA Loma Linda Healthcare System (Loma Linda, CA and Redlands, CA)
  3. VA Long Beach Healthcare System (Long Beach, CA)
  4. New Mexico VA Health Care System (Albuquerque, NM)
  5. Northern Arizona VA Health Care System (Prescott, AZ)
  6. Phoenix VA Health Care System (Phoenix, AZ)
  7. VA San Diego Healthcare System (San Diego, CA)
  8. Southern Arizona VA Health Care System (Tucson, AZ)
VISN 23
  1. VA Black Hills Health Care System - Hot Springs Campus (Hot Springs, Fort Meade, SD)
  2. VA Central Iowa Health Care System (Des Moines, IA)
  3. Fargo VA Health Care System (Fargo, ND)
  4. Iowa City VA Health Care System (Iowa City, IA)
  5. Minneapolis VA Health Care System (Minneapolis, MN)
  6. Sioux Falls VA Health Care System (Sioux Falls, SD)
  7. St. Cloud VA Health Care System (St. Cloud, MN)

Training material coming soon...

VA Online Scheduling (formerly known as the Veteran Appointment Request (VAR) App) allows Veterans who are in the Department of Veterans Affairs (VA) health care system to self schedule and request primary care appointments. Depending on a facility’s capabilities, Veterans may also use online scheduling to self schedule or request audiology, optometry or outpatient mental health appointments. Veterans can also view appointment details, track the status of requests, send messages about the requested appointments, get notifications about appointments, receive recall reminder notifications and cancel appointments.

To use VA Online Scheduling you must:

  • Be enrolled in VA health care and be seen for care at a VA Medical Center (VAMC) or Community Based Outpatient Clinic (CBOC). If you would like to learn more about the enrollment process, visit va.gov/healthbenefits/apply or call 1-877-222-VETS. To find a facility near you, visit VA’s Facility Locator: http://www.va.gov/directory/guide/home.asp.
  • Have either a My HealtheVet Premium Account or a DS Logon Level 2 (Premium) Account. VA Online Scheduling accesses your VA Electronic Health Record (EHR) and therefore, for your security, requires either a My HealtheVet Premium Account or a DS Logon Level 2 (Premium) Account. If you do not have a My HealtheVet Premium Account or a DS Logon Level 2 (Premium) Account, or you are not sure, visit myhealth.va.gov/mhv-portal-web/user-login or mobile.va.gov/dslogon for more information.
  • Be registered at a VA health care facility that supports self scheduling and/or appointment requests for the type of appointment you are making. Eligibility requirements vary by VA facility (e.g., some sites might require you to be an established patient within a service line while others might be open to anyone enrolled at the facility). Other eligibility requirements include:
    • For Primary Care self scheduling:
      • You must be aligned with a Patient Aligned Care Team (PACT). Your appointment will always be at your PACT clinic.
      • You can only self schedule primary care appointments at participating VAMCs where you have had a primary care appointment in the past two years.
    • Not all types of appointments are available to be self scheduled or requested to be scheduled. Each facility determines what type of care may be scheduled at its site and how (i.e., self schedule or request) that type of care may be scheduled.

VA Online Scheduling is an easy and convenient way to self schedule or request a primary care, audiology, optometry or outpatient mental health appointment at your local VA facility. Instead of having to call your VA facility to speak directly with a scheduler, you can self schedule or submit a request at any time of day. You can also receive recall reminder alerts. For requests, you can clearly designate your preferred times, dates, locations and providers for appointments. You can track the status of your requests and view your upcoming appointments, which can help you stay organized.

VA Online Scheduling can be used on any device using the following types of browsers:

  • Internet Explorer 10 and higher
  • Safari 8 and higher
  • Firefox 24 and higher
  • Google Chrome 47 and higher

You can self schedule and request primary care, mental health, audiology and optometry appointments. These can be for many reasons, from routine follow-up visits to new issues to medical concerns. You may only submit one primary care appointment request at a time. You should not use online scheduling in emergencies or for severe health concerns. If you have an emergency, you should always dial 911 or call your local VA facility.

No, submitting a request does not mean an appointment has been booked; VA schedulers review the requests and officially schedule appointments based on clinic availability.

VA Online Scheduling will not provide email reminders or notifications about appointments that are already booked for you. However, you can view a list of upcoming appointments on the home screen.

You can elect to receive email updates notifying you of changes/updates to your appointment requests when creating the request. To enable VA Online Scheduling to send you emails when changes are made, tap the four-line menu icon with a silhouette in the upper right corner of the screen, and a slide-out User Menu will appear. Tap Preferences, and a pop-up Preferences box will appear. Tap Yes or No to receive emails on updates regarding your appointments and requests. If you tapped Yes, tap the bar under Email, and type in your email address. Tap Save to save your settings.

If you are on the VA’s appointment recall list, you will receive an email. Additionally, a recall reminder notification will pop-up in VA Online Scheduling.

When you log into VA Online Scheduling, you will see four main navigation sections:

  • Appointments/Requests – list of appointments and requests, which allow you to track statuses easily or tap on each appointment/request for more details.
    • Appointments – Upcoming, confirmed appointments that you have booked through online scheduling, or that a VA scheduler has booked for you. NOTE: This includes all appointments, not just those scheduled through online scheduling.
    • Requests – Pending appointment requests that you have requested through online scheduling, but that have not yet been booked by a VA scheduler.
  • New Appointment/Request – buttons at the top right and bottom right of your screen, which allow you to self schedule or get help scheduling an appointment.
  • User Menu (four-line icon with a silhouette) – a slide-out menu in the upper right corner of your screen that allows you to access About, Help, Feedback, Preferences, Launchpad and Logout.
  • Notifications – A button under New Appointment/Request shows you notifications about scheduled and requested appointments.

Tap the circular arrow going counter-clockwise in the upper left corner to refresh the home screen and view the most current appointment and request information.

First you must be a member of a PACT team to self schedule a primary care appointment. Tap New Appointment/Request in either the top right or bottom right of your screen. Tap the drop-down menu under Type of Care, and tap Primary Care. Tap the circle next to Schedule Myself under Scheduling Method. More information will populate below, and you will see your primary facility and VA care team based on your VA health records. Fill out your facility, clinic, reason for appointment, preferred date, email preferences and email. Tap Schedule Appointment, and you will go to an Appointment Details screen that confirms your request has been submitted and provides an overview of the details.

Tap New Appointment/Request in either the top right or bottom right of your screen. Tap the drop-down menu under Type of Care, and tap Primary Care. Tap the circle next to Submit a Request to VA Scheduler. More information will populate below, and you will see your primary facility and VA care team based on your VA health records. Fill out the preferred type of visit (Office Visit, Phone Call or Video Conference), date/time, phone/verify phone, best time for VA to call, calls from VA, email preferences and email. Tap Submit Request, and you will go to a Request Details screen that confirms your request has been submitted and provides an overview of the details.

Tap New Appointment/Request in either the top right or bottom right of your screen. Tap the drop-down menu under Type of Care, and tap Audiology, Optometry or Outpatient Mental Health. Note that not all appointment types may be available to schedule for your location. Tap the circle next to Schedule Myself under Scheduling Method. More information will populate below. Fill out your clinic, preferred date, email preferences and email. Tap Schedule Appointment, and you will go to an Appointment Details screen that confirms your request has been submitted and provides an overview of the details.

Tap New Appointment/Request in either the top right or bottom right of your screen. Tap the drop-down menu under Type of Care, and tap Audiology, Optometry or Outpatient Mental Health. Note that not all appointment types may be available for appointment requests at your location. Tap the circle next to Submit a Request to VA Scheduler. More information will populate below. Fill out the following details: purpose of visit, type of visit, date/time, phone/verify phone, calls from VA, message, email preferences and email. Tap Submit Request, and you will go to a Request Details screen that confirms your request has been submitted and provides an overview of the details.

Appointments can be scheduled 90 days out.

No, but you can schedule appointments one day in advance, provided there is availability.

No, online scheduling does not have this functionality. You should call your clinic directly if you have questions about any lab work that may need to be completed prior to your appointment.

While it may vary from facility to facility, typically you can have one primary care and two audiology, optometry and mental health appointment requests in process at a time. After that, VA must process your requests and either confirm or cancel them before you can submit additional requests.

On the Home screen, you will see two lists, one of booked appointments and one of requests, which show you the status of that appointment. To view more details, tap the specific appointment you would like to view.

Yes. On the Home screen, you will see a list of booked appointments, which shows you the date, time and location of the appointment. (If you had requested an appointment and it was booked by a scheduler, it will move from the Requests section and into the Appointments section as a booked appointment). To view more details, tap the specific appointment you would like to view, and you will go to an Appointment Details screen, which provides an overview of your appointment. When your appointment has been scheduled, to add the appointment to your calendar, tap Add to Calendar, and an .ics file will download. Open the file to add the appointment to your calendar.

When a VA scheduler reviews your appointment request and books your appointment, you will see the request move from the Requests section of your Home screen to the Appointments section as a booked appointment. If you opted into email updates, you will also receive an email notification that your appointment has been officially booked.

VA staff should respond within the next business day but have up to five (5) calendar days to process appointment requests for primary care, audiology, optometry or outpatient mental health appointments.

Yes. On the Home screen, you will see a list of booked appointment. Tap the specific appointment you would like to cancel. You will go to an Appointment Details screen. Tap the circle next to Yes under “I need to cancel this appointment,” and a Reason for Cancellation bar will appear. Tap Select, and tap the reason for the cancelation. Tap Cancel Appointment, and a pop-up Confirmation box will appear. Tap Yes, and you will go to a screen that confirms your appointment has been canceled.

Yes. Below the booked appointments list on the Home screen, you will see a list of requested appointments. Tap the specific appointment request you would like to cancel, and you will go to a Request Details screen. If your appointment request is pending, tap Cancel Request, and a pop-up Confirmation box will appear. Tap Yes to confirm the cancellation.

You can cancel all primary care appointments that you have made. You can also cancel select other appointments. You can determine which appointments you can cancel by clicking the appointment in the appointment list on the home page. Online scheduling will either allow you to cancel the appointment or tell you to call the facility to cancel the appointment.

You may cancel appointments up to the day before the appointment. You will have to call the facility to cancel an appointment on the same day.

A My HealtheVet Premium account is only for Veterans and/or VA Patients. It gives users the highest level of access to My HealtheVet features. To get this type of account you need to go through Authentication and have your My HealtheVet profile information (full name, Social Security Number (SSN), date of birth (DOB) and gender) linked to VA/DoD records.

You will need either a My HealtheVet Premium Account or a DS Logon Level 2 (Premium) Account to use online scheduling. Online scheduling can access your VA Electronic Health Record (EHR) and therefore, for your security, requires a DS Logon Level 2 (Premium) Account or My HealtheVet Premium Account.

If you do not have a DS Logon Level 2 (Premium) Account or are not sure, visit http://mobile.va.gov/dslogon or dial 1-800-983-0937 for assistance.

If you do not have a My HealtheVet Account or are not sure, visit myhealth.va.gov/mhv-portal-web/user-login or dial 1-877-327-0022 for assistance.

DS Logon (Department of Defense Self-Service Logon) is a secure logon ID, created by the Department of Defense (DoD), that verifies the identities of individuals affiliated with DoD or VA and allows them to access secure websites and digital resources across DoD and VA using a single username and password.

You will need either a DS Logon Level 2 (Premium) Account or a My HealtheVet Premium Account to use online scheduling. Online scheduling can access your VA Electronic Health Record (EHR) and therefore, for your security, requires a DS Logon Level 2 (Premium) Account or My HealtheVet Premium Account.

If you do not have a DS Logon Level 2 (Premium) Account or are not sure, visit http://mobile.va.gov/dslogon or dial 1-800-983-0937 for assistance.

If you do not have a My HealtheVet Account or are not sure, visit myhealth.va.gov/mhv-portal-web/user-login or dial 1-877-327-0022 for assistance.

Tap the four-line menu icon with a silhouette in the upper right corner of the screen. A slide-out User Menu will appear, and tap Launchpad. You will go to the VA Launchpad and stay signed into online scheduling.

Tap the four-line menu icon with a silhouette in the upper right corner of the screen. A slide-out User Menu will appear, and tap Logout. You will go to the VA Launchpad and be logged out.

If you leave VA Online Scheduling idle for 15 minutes, you will be logged out. This is for your protection – it ensures that no one can pick up your device or access your computer and view any of your appointment information or schedule an appointment on your behalf.

No, VA Online Scheduling does not integrate with Secure Messaging. However, VA Online Scheduling does have a messaging feature where Veterans and Schedulers can send up to two messages per request each to one another. These messages should only be regards to scheduling the appointment and should not be used to replace Secure Messaging.

In order to use online scheduling, cookies must be enabled on your device. Check your browser's instructions to ensure that cookies are enabled.

If you are receiving VA Medical Care, your PACT (or Patient Aligned Care Team) will consist of the clinical staff you see at the VA facility where you normally receive care. If you have received care at other VA facilities previously, you may be able to request appointments at those facilities through online scheduling, but those appointments will need to be booked by a VA scheduler.

VA Mobile is a program to improve Veterans’ health by providing technologies to expand care beyond the traditional office visit. As part of VA Mobile, VA is releasing a series of secure apps that take advantage of the popularity of wireless technologies to support Veterans, Caregivers and VA care teams.

No. VA created the VA Launchpad to house all mobile apps that connect to VA’s electronic health record. By signing into the VA Launchpad once, you can access multiple apps from one location—without having to log into each one individually.

A Quick Start Guide, Slideshow and User Manual for online scheduling are available at mobile.va.gov/appstore.

If you need assistance with online scheduling, dial 1-877-470-5947 to speak with a VA representative. The Help Desk is open weekdays from 7 a.m. to 7 p.m. CT. For TTY assistance, dial 711. For clinical questions regarding your personal medical information, please contact your VA care team.

You should never use online scheduling in an emergency. If you encounter an emergency, call your local medical center or dial 911. If you are in crisis, call 1-800-273-8255, and Press 1 or chat online to receive confidential support 24 hours a day, 7 days a week, 365 days a year.

If you have questions about your DS Logon account, visit http://mobile.va.gov/dslogon or dial 1-800-983-0937 for assistance.

If you have questions about your My HealtheVet Account, visit myhealth.va.gov/mhv-portal-web/user-login or dial 1-877-327-0022 for assistance.

Additional information about other available VA apps can be found on mobile.va.gov/appstore as well as mobile.va.gov in the VA Mobile Apps General FAQs.

If you have technical trouble using this app, please contact the VA Mobile Health Help Desk for Veterans at (877) 470-5947 and VA Care Teams at (844) 482-6624, Monday through Friday 7 a.m. - 7 p. m. CT for TTY assistance, dial 711.

Help Desk
VA Care Teams: (844) 482-6624
Veterans: (877) 470-5947
Weekdays 7 a.m.-7 p.m. (CT)

Correspondence Address
VA Mobile Health
VHA Office of Connected Care (10P8), 375AA
U.S. Department of Veterans Affairs
810 Vermont Avenue, NW
Washington, DC 20420

Veterans
  • (877) 470-5947 (Weekdays 7am - 7pm CT)
VA Providers