Description
The Mental Health Checkup application (app) for Veterans allows Veterans to monitor, assess and access information for mental health conditions. The app helps Veterans evaluate symptoms related to the mental health condition they would like to treat without having to leave their home. By completing information in the app’s provider assigned assessments, Veterans can view results and real time feedback related to their mental health condition.
Features:
- Complete assigned assessments from your VA Care Team
- View completed assessments
- Graph multiple completed assignments over time
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Frequently Asked Questions
There are two ways you can complete an assessment: through a direct link or through the Patient Portal.
To complete an assessment using a direct link, select the link provided in the email or text notification you received. This will take you directly to the assessment, where you can complete and submit your responses without logging in.
To complete an assessment using the Patient Portal, you must log in using your secure logon credentials (ID.me, DS Logon Level 2 (Premium), or My HealtheVet Premium). Select the Due tab on the home screen. Find the assessment you would like to complete in your list of due assessments, then select Complete to begin taking an assessment that is due. A list of questions will appear asking for information related to the specific mental health condition you and your VA provider are monitoring. To complete the questions, select a response, then select Next. Continue this process until you come to the end of the questionnaire. Once you have completed the questions, select Submit to submit the assessment. Once the assessment has been submitted, it will be scored, saved, and available to your provider. A confirmation page will appear, which may include scored results of your assessment.
When you complete an assessment using a direct link, you may see some immediate feedback on your results. To access additional details and feedback, you must log in to the Patient Portal.
Within the Patient Portal, select the Completed tab on the home screen to view all your completed assessments. You will see the number of completed assignments next to the tab name. The number of completed assessments with new feedback from your provider will be displayed in the section header. Select View to the right of an assessment to view the completed details page. Once you have viewed the completed details page for an assessment, it will be considered reviewed and will not appear in the new count.
If you are in crisis, select Crisis Support from anywhere in the app for help finding the resources you need.
If you need any help or technical assistance using the Mental Health Checkup app for Veterans, dial 1-877-470-5947 to speak with a VA representative.