The VA Mental Health Checkup application (app) for Care Teams supports measurement-based care for Veterans with various mental health conditions. Through the app, VA providers can engage Veterans in their own care with assessments that help evaluate levels of distress. VA staff members (i.e., mental health providers) can assign assessments to Veterans, receive notifications when Veterans complete assessments, receive alerts on assessment scores, and provide feedback to Veterans.

To use the Mental Health Checkup app for Care Teams, you must be a Department of Veterans Affairs (VA) provider and be logged into the Single Sign-On Internal (SSOi) service. To log on with SSOi, you must select your credential service provider (CSP) and authenticate to that service. Available methods are PIV authentication, VA Active Directory (username/password) authentication, and Integrated Windows Authentication. More information can be found on the AccessVA website.

Main features include:

• Assessments – Assign assessments, view results, and provide feedback to Veterans.
• Alerts – Receive alerts for assessments with high scores.
• Notifications – Track completed assignments or assignments ended by another provider.
• Tracking – View assessments over time as a graph or view individual assessment details.

Access the Mental Health Checkup app, which will bring you to the SSOi Login Screen. Select Sign in with VA PIV Card (a list of PIV Badge Offices can be found at https://va-piv.com/Home.aspx) or View Other Sign-In Options to log in with Windows Authentication or VA Network ID. Follow the process for logging in with the chosen set of credentials.

NOTE: You can access the Mental Health Checkup app for Care Teams directly or through the VA Launchpad. The VA Launchpad contains links to all VA apps. By signing into an app once (per session), you can access multiple apps without logging into each one individually.

Yes. You will receive alerts via email and in the app. To view alerts, from the home screen, select the Alerts tab. To view the details of the assessment, select View. To remove the assessment from your list of alerts, select Delete.

To assign an assessment(s), select Create Assessments from the home screen, or from anywhere in the app, select Assessments, then select Create Assessments from the drop-down menu that appears. Select Add Patient and enter the name of the patient(s) you would like to assign an assessment(s) to in the Patient Search box. Select the correct patient(s) from the list. Select at least one assessment to assign, then select Next. Enter the assessment frequency, response window, total number of times, clinic, start date, and any additional instructions you would like to add. Select Send to assign the assessment(s). Once the assessment(s) has been successfully created, you will receive a confirmation message. You will also be shown any duplicate assignments.

To view an assigned assessment, select Assessments in the top right corner of the screen, then select Assigned from the drop-down menu that appears. You can view assigned assessments by patient or assessment type.

To search for a specific patient, select Patient Search, and type in the patient’s last name, last and first name, or last name initial and last four digits of the Social Security Number (SSN) into the search field. Select the patient you would like to view from the search results. To view by assessment type, use the Select an Assessment button and choose the assessment type you would like to view from the drop-down menu that appears.

Regardless of whether you are viewing a specific patient or a type of assessment, you will see the patient name, frequency, total number of times, remaining assessments, start/next due date, and assigned by fields. You can sort by any of these fields by selecting the header.

To view assessments for another patient or to view another type of assessment, select the Showing Assignments drop-down. The option to search for a patient or select a type of assessment will appear.

To change details of assigned assessments, such as frequency, total number of times, or instructions, select Assessments in the top right corner of the screen, then select Assigned from the drop-down menu that appears. Select the assigned assessment you would like to edit by using the Patient Search or filtering by assessment type.

To update the frequency, go to the drop-down menu under Frequency and select Once, Daily, Weekly, Biweekly, Monthly, Quarterly, or Annually.

To update the total number of times the assessment should be completed, select the text field under Total Number of Times, and enter the number you would like to change it to.

To edit the instructions, select View/Edit under Instructions and edit the instructions in the text box that appears in the pop-up instructions box.

Select Save Changes to update the assigned assessment(s).

To end an assigned assessment, select Assessments in the top right corner of the screen, then select Assigned from the drop-down menu that appears. You can view assigned assessments by patient or assessment type. From the list of assigned assessments, select the white X in a blue circle under the End column to stop the assessment and a pop-up warning box will appear. Select Yes to end the assessment.

If a patient has multiple assessments of the same type completed, you can view them as a graph. To view assessments as a graph, select Assessments in the top right corner of the screen, then select Results from the drop-down menu that appears. Search for and select a patient to view all completed assessments for that patient, regardless of who assigned it. Select View Assessment Score Historical Graph(s) and select an assessment to expand. Once you expand an assessment, the view will default to View as Graph, and all completed assessments will be represented by a dot on the graph. To view the data as a table, select View as Table.

Completed assignments that have related notifications or alerts will show on the home screen. To view details, select View in the Action column for an assignment.

Alternatively, you can select Assessments in the top right corner of the screen, then select Results from the drop-down menu that appears. You can search for assigned assessments by patient or assessment type.

Select View on a specific assessment to view details of that assessment, including the score, severity, and answers to the questions. The patient’s name, SSN, date of birth (DOB), and sex will be visible at the top of the screen. Select Previous Assessment to go to the assessment completed just before or select Next Assessment to proceed to the next assessment.

To send feedback to a patient on a completed assignment, select Assessments in the top right corner of the screen, then select Results from the drop-down menu that appears. You can view assigned assessments by patient or assessment type.

Select View to the right of the assessment you want to send feedback on to display details of that assessment. In the text box under Feedback for Patient, enter any comments you would like to send to the patient, then select Send.

To create Progress Notes with the results of a completed assessment, select Assessments in the top right corner, then select Results. After searching for results by patient or filtering by assessment, select Create Progress Notes above the list of Completed Assessments. Under the Progress Notes column, select the assessment(s) for which you wish to create Progress Notes, then select Submit Progress Notes at the bottom of the screen. Alternatively, to create a Progress Note for an individual assessment, select View in the Action column, then select Create Progress Note under the results.

Additional information about other VA apps can be found at mobile.va.gov/appstore as well as on mobile.va.gov.

More resources, such as an At A Glance and a Slideshow, can be found on mobile.va.gov/app/mh-checkup-care-teams.

If you need any help or technical assistance using the Mental Health Checkup app, dial 1-866-651-3180 to speak with a VA representative. For TTY assistance, dial 711.