VA Mental Health Checkup App Icon

VA Mental Health Checkup for Care Teams

Average: 2.9 (11 votes)

The VA Mental Health Checkup application (app) for Care Teams supports measurement-based care for Veterans with various mental health conditions. Through the app, VA providers can engage Veterans in their own care with assessments to diagnose symptoms and evaluate levels of distress. With the app, VA staff members (i.e., mental health providers) can assign assessments to Veterans, provide feedback, receive alerts on Veteran assessment scores, and receive notifications when Veterans have completed assessments. By assigning assessments through the app, mental health providers can deliver feedback to Veterans.


Features:

  • Assign and manage assessments to diagnose symptoms and evaluate levels of distress
  • Receive alerts and notifications on Veteran assessment scores and completed assignments
  • View assessment results in detail or as a graph
  • Provide assignment feedback directly to Veterans

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Highlights

  • Get Alerts and Notifications

    Get alerts for assessments with high severity scores, and notifications when a patient has completed an assignment.

  • Assign Assessments

    Assign assessments to patients and customize the frequency, occurrences and start and end dates.

  • View Assessment Results

    Get a quick overview of results from completed assignments.

  • Graph Multiple Assessments

    View a graph of completed patient assessments of the same type.

  • View Completed Assessment Details

    Take a closer look at assessment questions and Veteran responses.

The VA Mental Health Checkup application (app) for Care Teams supports measurement-based care for Veterans with various mental health conditions. Through the app, VA providers can engage Veterans in their own care with assessments to diagnose symptoms and evaluate levels of distress. With the app, VA staff members (i.e., mental health providers) can assign assessments to Veterans, provide feedback, receive alerts on Veteran assessment scores, and receive notifications when Veterans have completed assessments. By assigning assessments through the app, mental health providers can deliver feedback to Veterans.
To use the Mental Health Checkup App, you must be a Department of Veterans Affairs (VA) provider and be logged into the Single Sign-On Internal (SSOi) service. To log on with SSOi, you must select your credential service provider (CSP) and authenticate to that service. Available methods are PIV authentication, VA Active Directory (username/password) authentication and Integrated Windows Authentication. More information can be found on the AccessVA website (https://access.va.gov/accessva/about#updatecred).
Main features include:
  • Assessments – Assign assessments, view results, and provide feedback to Veterans
  • Alerts – Receive alerts for assessments with high scores
  • Notifications – Track completed assignments or assignments ended by another provider
  • Tracking – View assessments over time as a graph or view individual assessment details
Access the Mental Health Checkup App, and this will bring you to the SSOi Login Screen. Tap either Sign in with VA PIV Card or if you would like to log in with Windows Authentication or VA Network ID, tap View Other Sign-In Options (a list of PIV Badge Offices can be found at https://va-piv.com/Home.aspx). Follow the normal process for logging in with the chosen set of credentials. After authenticating to SSOi with one of the three options described above, you will be able to successfully log in to the app.

NOTE: You can access the Mental Health Checkup App for Care Teams directly or through the VA Launchpad. The VA Launchpad contains links to all VA apps. By signing into an app once (per session), you can access multiple apps without logging into each one individually.
Yes, you will receive an alert when an assessment has a score severity of High. To view alerts, from the home screen, tap the Alerts tab (if necessary). To view the details of the assessment, tap View. To remove the assessment from your list of alerts, tap Delete.
To assign an assessment, tap Assign Assessments from the home screen or from anywhere in the app, tap Assessments, and tap Assign Assessments from the drop-down menu that appears. Tap Add Patient, and enter the name of the patient you would like to assign an assessment in the pop-up Patient Search box. Tap the patient’s name, and tap Select Patient. Tap Next to continue creating the assessment. Tap the assessment you would like to assign to the patient (GAD-7, PHQ-9, PCL-5, ISI, BRS, WHODAS12-2.0, VR-12, AUDIT, AUDIT-C, PCL-5 Weekly, PCL5-Monthly, MHRM-10, BAI, QOLI, SWEMWBS). Tap Next, and indicate the assessment frequency, total number of assessments, start date and any additional instructions you would like to add. Tap Send to assign the assessment. Once the assessment has been successfully created, you will receive a confirmation message. You will also be shown any duplicate assignments.
To view an assigned assessment, tap Assessments in the top right corner of the screen. Tap View Assigned Assessments from the drop-down menu that appears. You can view assigned assessments by patient or assessment type.

To search for a specific patient, tap Patient Search, and type in the patient’s last name, last and first name or last name initial and last four Social Security Numbers (SSN) into the search field. Tap the patient you would like to select from the search results and tap Select Patient. To view by assessment type, tap Select an Assessment and choose the assessment type you would like to view (GAD-7, PHQ-9, PCL-5, ISI, BRS, WHODAS12-2.0, VR-12, AUDIT, AUDIT-C, PCL-5 Weekly, PCL5-Monthly, MHRM-10, BAI, QOLI, SWEMWBS) from the drop-down menu that appears.

Regardless of if you are viewing a specific patient or a type of assessment, you will see the patient name, frequency, total number of times, remaining assessments, start/next due date and assigned by. You can sort by any of these fields by tapping the header.

To view assessments for another patient or to view another type of assessment, tap the Showing assignments drop-down. The option to do a patient search or select a type of assessment will appear as before.

To change the assessment frequency, total number of times and instructions, tap Assessments in the top right corner of the screen. Tap View Assigned Assessments from the drop-down menu that appears. Select the assigned assessment you would like to edit, by using the Patient Search or filtering by assessment type.

To update the frequency, tap the drop-down menu under Frequency and tap Once, Daily, Weekly, Biweekly, Monthly, Quarterly or Annually.

To update the total number of times the assessment should be completed, tap the text field under Total Number of Times, and type in the number you would like to change it to.

To edit the instructions, tap View/Edit under Instructions and edit the instructions in the text box that appear in the pop-up instructions box.

Tap Save Changes to update the assigned assessment(s).
To end an assigned assessment, tap Assessments in the top right corner of the screen. Tap View Assigned Assessments from the drop-down menu that appears. You can view assigned assessments by patient or assessment type. From the list of assigned assessments, tap the white X in a blue circle under the End column to stop the assessment and a pop-up warning box will appear. Tap Yes to end the assessment.
If a patient has multiple assessments of the same type completed, you can view them as a graph. To view assessments as a graph, tap Assessments in the top right corner of the screen. Tap View Completed Assessments from the drop-down menu that appears. Search for and select a patient to view all completed assessments for that patient, regardless of who assigned it. Tap View Assessment Score Historical Graph(s) and tap on an assessment to expand. Once you expand an assessment, the view will default to View as Graph, and all completed assessments will be represented by a dot on the graph. To view the data as a table, tap View as Table.
To view details of a completed assignment, tap Assessments in the top right corner of the screen. Tap View Completed Assessments from the drop-down menu that appears. You can view assigned assessments by patient or assessment type.

Tap View on a specific assessment to view details of that assessment, including the score, severity and answers to the questions. The patient’s name, SSN, date of birth (DOB) and sex will visible at the top of the screen. Tap Previous Assessment to go to the assessment completed just before, or tap Next Assessment to proceed to the next assessment.
To send feedback to a patient about a completed assignment, tap Assessments in the top right corner of the screen. Tap View Completed Assessments from the drop-down menu that appears. You can view assigned assessments by patient or assessment type.

Tap View on the assessment you want to send feedback about to display details of that assessment. In the text box under Feedback for Patient, type in any comments you would like to send to the patient and tap Send.
Additional information about other VA apps can be found at mobile.va.gov/appstore as well as on mobile.va.gov.
More resources, such as a User Manual and Slideshow, can be found on mobile.va.gov/appstore, and search for the app to access the resources.

If you need any help or technical assistance using the Mental Health Checkup App, call (866) 651-3180 to speak with a VA representative. For TTY assistance, dial 711.

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If you have technical trouble using this app, please contact the VA Mobile Health Help Desk for Veterans at (877) 470-5947 and VA Care Teams at (844) 482-6624, Monday through Friday 7 a.m. - 7 p. m. CT for TTY assistance, dial 711.

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