Description
The VA Mental Health Checkup application (app) for Care Teams supports measurement-based care for Veterans with various mental health conditions. Through the app, VA providers can engage Veterans in their own care with assessments to diagnose symptoms and evaluate levels of distress. With the app, VA staff members (i.e., mental health providers) can assign assessments to Veterans, provide feedback, receive alerts on Veteran assessment scores, receive notifications when Veterans complete assessments, and create Progress Notes for completed assessments. Veterans can complete their assessments on their personal devices at their convenience and obtain the results in real time directly after submitting their responses.
Features:
- Assign and manage assessments to diagnose symptoms and evaluate levels of distress
- Receive alerts and notifications on Veteran assessment scores and completed assignments
- View assessment results in detail or as a graph
- Create Progress Notes for completed assessments
- Provide assignment feedback directly to Veterans
Outreach Materials
Care Teams Promotional Toolkit
VA care teams and other VA staff can use this toolkit to raise awareness about and promote the use of the VA Mental Health Checkup for Care Teams app. Outreach materials for other apps can be found in the Connected Care Promotional Toolkit Directory.
Download Materials
Frequently Asked Questions
- Dashboard – Track and review completed assignments by provider panel and monitor compliance at site level.
- Assessments – Assign assessments, view results, and provide feedback to Veterans.
- Alerts – Receive alerts for assigned, missed, or completed assessments.
- Notifications – Track assignments ended by another provider.
- Tracking – View assessment results over time as a graph or view individual assessment details.
NOTE: You can access the Mental Health Checkup app for Care Teams directly or through the VA Launchpad. The VA Launchpad contains links to all VA apps. By signing into an app once (per session), you can access multiple apps without logging into each one individually.
By default, the Dashboard will filter to display the completed assessments that are due or overdue for review. Using the drop-down menus above the assessment list, you can filter the assessments in your Dashboard by Provider Name, Assessment Type, Severity, or Status.
You can use your Dashboard to view details of completed assessments, mark assessments as reviewed, create Progress Notes, and send feedback to patients.
To search for a specific patient, select Patient Search, and type in the patient’s last name, last and first name, or last name initial and last four digits of the Social Security Number (SSN) into the search field. Select the patient you would like to view from the search results. To view by assessment type, use the Select an Assessment button and choose the assessment type you would like to view from the drop-down menu that appears.
Regardless of whether you are viewing a specific patient or a type of assessment, you will see the patient name, frequency, total number of times, remaining assessments, start/next due date, and assigned by fields. You can sort by any of these fields by selecting the header.
To view assessments for another patient or to view another type of assessment, select the Showing Assignments drop-down. The option to search for a patient or select a type of assessment will appear.
To update the frequency you want your patient to complete an assessment, go to the drop-down menu under Frequency and select Once, Daily, Weekly, Biweekly, Monthly, Quarterly, or Annually.
To update the response window, go to the drop-down menu under Response Window and select One Day, One Week, or One Month (30 days).
To update the total number of times you’d like the patient to complete an assessment, select the text field under Total Number of Times, and enter the updated number.
To update the clinic, select the edit (white square with a pencil) icon and type a clinic name into the pop-up search box. Select the name of the clinic to update it.
To edit the instructions, select View/Edit under Instructions and edit the instructions in the text box that appears in the pop-up instructions box.
Select Save Changes to update the assigned assessment(s).
Alternatively, you can select Assessments in the top right corner of the screen, then select Results from the drop-down menu that appears. You can search for assigned assessments by patient or assessment type. Select View on a specific assessment to view details of that assessment, including the score, severity, and answers to the questions. The patient’s name, SSN, date of birth (DOB), and sex will be visible at the top of the screen. Select Previous Assessment to go to the assessment completed just before or select Next Assessment to proceed to the following assessment.
Alternatively, you can select Assessments in the top right corner of the screen, then select Results from the drop-down menu that appears. You can view assigned assessments by patient or assessment type. Select View to the right of the assessment you want to send feedback on to display details of that assessment. In the text box under Feedback for Patient, enter any comments you would like to send to the patient, then select Send.
Alternatively, you can select Assessments in the top right corner, then select Results. After searching for results by patient or filtering by assessment, select Create Progress Notes above the list of Completed Assessments. Under the Progress Notes column, select the assessment(s) you wish to create Progress Notes for, then select Submit Progress Notes at the bottom of the screen. To create a Progress Note for an individual assessment, select View in the Action column, then select Create Progress Note under the results.
If you would only like to view results under a specific provider(s), use the Provider Name filter on the Dashboard.
If you need any help or technical assistance using the Mental Health Checkup app, dial 1-866-651-3180 to speak with a VA representative. For TTY assistance, dial 711.