Veterans

 
App Icon

VA Video Connect

Attention VA Video Connect users: Make sure to regularly update your VVC app for the best video visit experience during your next appointment. Download the latest version on your iPhone or iPad here or on your Android device here.

Real-Time Access to Your VA Care Team Through VA Video Connect

VA Video Connect allows Veterans and their caregivers to quickly and easily meet with VA health care providers through live video on any computer, tablet, or mobile device with an internet connection.

Need Help? VA can help you get set up or troubleshoot technical problems. Call the Office of Connected Care Help Desk at (866) 651-3180 24 hours a day, 7 days a week.

Test your device. Visit the VA Video Connect test site to test your microphone and speakers. To test on your mobile device, text ‘V’ to 83293 or 323-621-3589. Standard text messaging rates may apply. You can also ask your VA care team for a practice session.

Screenshot of VA Video Connect

 

Talk with your VA provider about using VA Video Connect if:

  • You live far from your VA facility or have limited access to VA facilities.
  • You have health conditions that make traveling to the VA specialist you need difficult.
  • You lack time to regularly attend in-person appointments.
  • You don’t require a hands-on physical examination.

Download VA Video Connect brochure.

Features:

  • Participate in secure video appointments with your VA providers
  • Chat with your VA care team

Get Started with VA Video Connect

  1. Talk with your VA health care team about using VA Video Connect. If you are interested in receiving care through VA Video Connect, speak with your VA care team to decide if it is right for you.

    You can use the VA facility locator to find your nearest VA Medical Center by entering your city, state, or ZIP code, then selecting “VA Health” from the facility drop-down menu. VA Telehealth is based out of your nearest VA Medical Center, not Community-Based Outpatient Clinics or Vet Centers.

  2. Get set up. Once you make an appointment to meet with your VA provider through VA Video Connect, you will receive an email notification from VA with instructions. On the date and time of your appointment, open VA Video Connect by selecting your appointment link included in the email you received.
    Screenshot of VA Video Connect email
    • Windows and macOS. VA Video Connect opens automatically in a web browser on Windows, macOS, and Android devices after clicking the link in your email.

      Download the guide.

      Screenshot of VA Video Connect on an laptop

      Personal Computer/Laptop

      Screenshot of VA Video Connect on an Android

      Android

       

    • Android. New VA Video Connect Android app 1.0 released. The new VA Video Connect for Android app provides a user experience optimized for Android. To install: Android users can search for VA Video Connect on Google Play and then download it for free. VA Video Connect will continue to open in Android device web browsers if the Android app is not installed.
      Download on Google Play

      Download the guide.

    • ​Apple iPad and iPhone. For VVC sessions that require the use of VA peripheral devices such as BP Monitor, thermometer, scale, Pulse Ox, Eko Duo Stethoscope, the VA app is required. Visit the Apple App Store and search for “VA Video Connect". For VVC sessions that do not include the use of VA peripherals, the VVC app is recommended but not required. If a device does not have the VVC app installed, the device will launch VVC Web when joining a video visit. Note: Some email apps on iOS devices such as Gmail and Yahoo will need to be set to open the Safari browser for VA Video Connect to open.
      Download on Apple App Store

      Download the guide.

    • Screenshot of VA Video Connect on an iPhone

      iPhone

      Screenshot of VA Video Connect on an iPad

      iPad

  3. Test your device. Visit the VA Video Connect test site to test your microphone and speakers. To test on your mobile device, text ‘V’ to 83293 or 323-621-3589. Standard text messaging rates may apply. You can also ask your VA care team for a practice session.

VA Video Connect Instructions for Patients

Time: 2:37 minutes

VA Video Connect Demonstration

Time: 00:57 seconds

VA Video Connect Troubleshooting Tips

Time: 4:46 minutes

With Veterans and VA care teams using VA Video Connect more than ever before, Connected Care Communications produced a new video that offers troubleshooting tips for VA Video Connect to address common technical difficulties and help foster long-term adoption of the video telehealth tool. The 4-minute video provides tips to troubleshoot and resolve each of seven main issues that users commonly face:

  • Tip 1: I can’t find my VA Video Connect appointment email. (0:11)
  • Tip 2: My appointment link won’t work. (0:42)
  • Tip 3: The virtual medical room page won’t load in the browser. (1:27)
  • Tip 4: The virtual medical room takes a long time to load. (2:00)
  • Tip 5: I cannot hear or speak to my provider. (2:34)
  • Tip 6: I cannot see myself or my provider on the screen. (3:24)
  • Tip 7: The video picture freezes or audio cuts in and out. (4:02)

Download Materials

Highlights

  • Downloadable Quick Guides

    • VA Video Connect iOS Devices User Guide for Veterans (English)
    • VA Video Connect Web User Guide for Veterans (English)
  • VA-issued Veteran iPad/iPhone Guides

  • VA-issued Veteran iPad Bluetooth Peripheral Setup Guides

  • VA Video Connect Training Videos

    • VA Video Connect Troubleshooting Tips (English)
  • Additional Training Materials

    • Low Vision Options for iPads/iPhones (Spanish)

VA Needs Your Feedback!

App icon- Annie App for VeteransLock Icon - DS Logon Required

Annie App for Veterans

Take Control of Your Health

Annie App for Veterans

Annie Veteran Quick Start

We have begun to make changes to the Annie App for Veterans as we modernize the app to bring you a better user experience and make additional subscriptions available to you for your self-care. This is just the beginning of the changes that we plan to bring to you in 2022. See what’s new in version 6.0

Annie is a VA service that sends automated text messages to Veterans to help them stay focused on their self-care. This might include health related notifications, reminders, or motivational messages. Annie also empowers Veterans to play an active role in their care, by prompting them to provide health data such as weight or blood pressure. Thousands of Veterans successfully use Annie to stay healthy and on track in meeting their wellness goals. Anyone with a phone that can send and received text messages can use Annie.

Annie is to support self-care. While VA health care teams can view messages that are sent to Annie, they will not actively be reviewing them, and cannot respond in Annie. Therefore, Annie cannot be used:

  • for an emergency or crisis; instead, CALL 911 or the VA crisis line immediately.
  • to try to text your VA health care team about specific health issues; instead, contact your VA health care team directly.
  • if a response from your VA health care team is needed; instead, contact your VA health care team directly if you need an answer to a question.
  • to view medical information or records; instead, view medical records in MyHealtheVet.
Lock Icon - DS Logon Required The Annie App accesses your personal information from the VA Electronic Health Record. For your security, Annie requires you to use ID.me, DS Logon or My HealtheVet account credentials. Learn more about secure login.

Instructions to register and select messages

To use Annie, you must first be registered. The self-registration process is fast and easy and captures the basic information about you and your user preferences. The instructions below are a guide, but if you need additional assistance or have questions, the Health Resource Center can help you. They can be reached at 877-327-0022 and are open 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

Step 1: Go to Annie for Veterans

Step 2: Select Your Log In Preference

My HealtheVet Premium, DS Logon Level 2, or ID.me. (Read more about secure account credentials or contact your VAMC and ask for the MyHealtheVet coordinator.)

Step 3: Use the Wizard (4 steps) to Register

  1. Consent
    • Read the entire Information and Disclosure Factsheet. Once you have scrolled all the way down to the bottom, if you want to use Annie, check the consent box indicating that you have given your consent to participate. You will NOT be able to check the box if you do not scroll to the bottom of the agreement.
    • Click ‘Next’
  2. Patient Info
    • Fill in your mobile phone, re-enter it, and select your time zone.
    • Click ‘Next’
  3. Preferences
    • After reviewing ‘Receiving and Replying to Annie Messages, select how you would like to communicate with Annie (text messaging, web application with text messaging notifications, web application only)
    • Click ‘Next’
  4. Broadcast Message

    You can decide to receive limited Broadcast Messages from Annie. While few in number, these messages include important information from your medical center, or messages related to topics you choose. These messages will be sent using your preferences.

    • The box is selected by default to receive these messages, if you would not like to receive these messages, then uncheck the box and skip step ‘b’.
    • To move forward and receive messages:
      • Select your VA Medical Center
      • Select the topics of interest that you would like to receive messages about.
    • Click 'Submit'

Step 4: Your Participation Confirmed

You will receive the following message from Annie confirming your participation “Annie thank you for registering! Text SUB to begin a subscription. Text HELP for help. To Stop, text STOP. Msg & Data rates may apply. Msg frequency varies”.

Step 5: Subscribe to an Annie Protocol

Once your registration in Annie is complete, there are a number of Annie protocols that you can subscribe to and use independently.

If you see one that interests you, text SUB and the subscription keyword in reply to 75338 or as a reply to any message from Annie. For example, to subscribe to Coronavirus Precautions, text SUB COVID.

ANNIE PROTOCOLS ARE DIVIDED INTO SEVERAL HEALTH CATEGORIES:

To subscribe to any of the Annie protocols below, please text "SUB" and the associated "Keyword to Subscribe" to 75338. Example: "SUB ISO"

Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Cancer Treatment Symptom Reporting This protocol allows Veterans with cancer and blood disorders to rate symptoms on a 0-10 scale at any time, on any day. Veterans receive advice texts based on their symptoms. Symptom reporting is linked to improved survival in cancer patients. 1 year 5/week CARE
Tobacco Cessation Support This protocol provides motivation to Veterans who are thinking about quitting as well as help to create a quit plan and set a quit date. 1 month 9/week TOBACCO
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
COVID 10-Day Isolation This protocol provides support to Veterans who have tested positive for COVID-19 and fall under the CDCs 10 day isolation guidelines. It provides symptoms check-in, motivational and educational messaging, and guidance on when to stop isolating. 12 days 3-4/day ISO
COVID 10-Day Quarantine This protocol provides support to Veterans who are unvaccinated or overdue for their booster shot, and have been exposed to COVID-19. It provides symptoms check-in, motivational and educational messaging, CDC recommended testing reminder, and guidance on when to stop quarantining. 12 days 4-5/day QUAR
COVID Precautions This protocol helps Veterans to monitor for viral symptoms and advise when to contact care teams or nurse triage lines. Provides Veterans education on precautions to take to help prevent contraction of Coronavirus. 3 months 10/week COVID
Coping During COVID This protocol provides support to Veterans coping with stress related to the COVID-19 pandemic. 20 weeks 3/week COPE
COVID-19 Vaccination Support This protocol provides helpful information about the COVID19 vaccine including education on expected symptoms; when to call their care team; links to VA and CDC resources; and multiple reminders about receiving the second dose. This protocol is not specific to any one COVID-19 vaccine. 1 month 7/week COVAC
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Diabetes Foot Care Reminder This protocol reminds Veterans with foot risk scores of 2 or 3 to complete and practice proper self-care foot practices. 1 year 4/week FOOT
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Fall Prevention Tips This protocol provides Veterans with weekly fall prevention tips for 12 weeks. 12 weeks 1/week FALL
Home Telehealth Use Reminder This protocol provides daily reminders to Veterans using home telehealth to complete home telehealth checks. 1 Year Up to 8/week HOME
Medication Use Reminder This protocol provides Veterans daily medication reminders and establishes improved compliance with prescribed medication. 1 year 8/week MED
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Blood Pressure and Heart Rate Tracking This protocol provides daily educational messages for Veterans with hypertension and reminders to send daily blood pressure and pulse readings. 1 year 4/week HTNP
Blood Pressure Tracking This protocol provides daily educational messages for Veterans with hypertension and reminders to send daily blood pressure readings. 1 year 3/week HTN
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Hearing Loss Tips This protocol provides bi-weekly tips for Veterans dealing with hearing loss. 26 Weeks Up to 2/Week HEARING
Tinnitus Tips This protocol provides Veterans with tinnitus tips using sounds. 3 Weeks 2/Week TINNITUS
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Flu Vaccine Reminder This protocol provides Veterans with flu vaccine reminders. 1 week 7/week FLU
Hepatitis A Vaccine Reminder This protocol provides Veterans with a reminder to complete both Hepatitis A vaccinations. 1 month 1 message HEPA
Hepatitis B Vaccine Reminder This protocol provides Veterans with reminders to complete the series of Hepatitis B Vaccinations. 1 month 2 messages HEPB
Hepatitis C Vaccine Reminder This protocol provides daily medication, appointments and lab reminders, and general/clinical education and motivation to Veterans completing the 6-month Hepatitis C treatment course. 25 weeks Up to 5/week HEPC
HIV Treatment Support This protocol provides daily medication reminders, appointments, refill and lab reminders, side effect assessment, needs assessment, and general/clinical education and motivation to Veterans with HIV. 3 years Up to 5/week TREAT
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Grief Support This protocol offers bereaved Veterans strategies, encouragement, and education. 8 weeks 4/week GRIEF
Stress Management This protocol provides educational, motivational, and skills-building texts each week to help Veterans better manage stress, set boundaries, be more mindful, learn relaxation techniques. 65 weeks 4/week STRESS
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Pain Self-Management Support This Protocol provides Veterans with techniques to self-manage pain. 26 days 7/week PAIN
Post Battlefield Acupuncture Instructions This protocol provides Veterans with follow-up instructions after the placement of Battlefield Acupuncture (BFA) needles, tacks, and seeds. 4 days Up to 7/week BFA
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
CPAP Use Reminder This protocol sends reminders to Veterans with sleep apnea to use their CPAP machine by sending nightly alerts. 1 year 8/week CPAP
Sleep Diary This protocol provides daily requests for Veterans to report hours slept previous night. 1 year 8/week SLEEP
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Spinal Cord Injury - Bowel Diary This protocol provides Veterans using the Bristol Stool Scale to track their bowel program text messages asking about their bowel program results. 90 Days Up to 5/week SCIDIARY
Spinal Cord Injury - Bowel Support This protocol provides bowel program optimization for Spinal Cord Injury patients. 90 days Up to 8/week BOWEL
Spinal Cord Injury - Condom Catheter Support This protocol provides assistance to SCI/D Veterans with neurogenic bladder who use condom catheterization. 90 Days Up to 10/week CONCATH
Spinal Cord Injury - Indwelling Catheter Support This protocol provides assistance to SCI/D Veterans with neurogenic bladder who perform indwelling catherization. 15 weeks Up to 7/week CATH
Spinal Cord Injury - Intermittent Catheter Support This protocol provides assistance to SCI/D Veterans with neurogenic bladder who perform intermittent catherization. 15 weeks Up to 7/week INTCATH
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Speech Pathology - Dysphagia Support This protocol provides support and home treatment materials for Veterans diagnosed with dysphagia. 8 weeks 7/week SPEECH
Protocol Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Support to Increase Activity This protocol provides Veterans with Whole Health-focused motivational/educational messages about moving the body for improved health and wellness. 1 year 4/week BODY
Weight Management Support This protocol provides Veterans daily healthy living reminders to exercise, count calories, and measure weight. Includes daily educational messages for weight management. 1 month Up to 8/week WEIGHT

 

Interacting with Annie

When Veterans register for Annie, they choose to receive and send self-care messages through text messaging or through the Annie app.

Interacting with Annie via (Standard SMS) Text Messaging:

  • Veterans will receive text notifications, reminders and motivational messages directly on their mobile phone or smartphone (iOS and Android).
  • Veterans will be prompted to send text messages directly into Annie on their mobile phone or smartphone, about their health readings (weight, blood pressure, etc.).
  • If Veterans want to use additional features in Annie (message history, reports, schedule, preferences), they can navigate to Annie for Veterans and use their secure credentials to log in any time.
  • Text messaging is not secure. Text messages on mobile phones can be read be anyone with access to your phone. Additionally, text messaging may have costs depending on your mobile phone plan.

Interacting with Annie via the Annie App:

  • Some Veterans prefer the additional security of using the Annie app.
  • When setting up their preferences, Veterans can choose to receive text notifications on their mobile phone alerting them that they have a new message in Annie.
  • Veterans will not be able to interact with Annie through the text feature on their mobile phone. Instead, they will need to navigate to Annie for Veterans Annie for Veterans and use their credentials to check their messages or use any of Annie’s additional features:
    • Veterans can read all Annie messages (new and old) or send Annie new messages.
    • Veterans can see reports (charts and graphs) of the health data they have submitted into Annie.
    • Veterans can subscribe to VA medical facility announcements and motivational messages.
    • Veterans can start, stop, pause, and resume their Annie messages.
    • Veterans can view and change account settings and update their mobile phone number.

Annie 6.0 Updates

The first set of changes are designed to provide a simpler, cleaner, and more intuitive app. The changes are as follows:

  • Messages is now My Messages. This is where you can exchange messages with Annie using the app.
  • Reports is now My Data. The measurements you sent to Annie are still available in chart and table format.
  • We removed Schedule, as it was deemed confusing and not helpful.
  • In the future, we will add My Subscriptions, which will provide a listing of the subscriptions available to you for your self-care.
  • Account is now My Settings. The same capabilities are available to you, but in a more understandable webpage and without the need for expanding selections.
  • About, Help, and Logout are now in the Welcome Dropdown. Simply select the dropdown and these selections are available to you. See below screenshot. Annie 6.0.1 Navigation Updates Screenshot
  • New Registration Wizard. If you haven’t used Annie previously, the first time you login you will see our registration wizard that simplifies the registration process into four easy, bite size chunks.
  • Again, these changes are just the very beginning as we modernize the Annie App for Veterans and bring to you a better, more helpful app experience.

Download Materials

Highlights

  • Annie’s Care

    The Annie text messaging app promotes self-care for Veterans enrolled in VA health care. When someone from your care team registers you to use Annie, or if you self-register and self-subscribe, you will receive automated messages that help you to track your own health. When you reply to the text messages, Annie is able to give you additional information about your specific health condition. Annie can also send you broadcast messages from your local VA medical facility or related to topics of interest you’ve selected.

    Important: Annie is for self-care. Annie is not for urgent or emergency issues. If you have an emergency, call your local medical center or dial 911. Your text and message replies are stored in the Annie VA system. Your VA health care team will be able to view the messages but will not routinely review them. Annie is not a way to text your VA clinician. You should contact your VA health care team directly when you have issues. As with any text messaging, sending and receiving texts with Annie is not private.*

    *Text messages are not encrypted (scrambled so that they can’t be read) when being sent or received and when on your phone. They can be read by anyone with access to your phone. Texts can remain on your phone and with the companies that transmit the messages indefinitely.

  • My Messages

    Messages you receive and send using Annie can help you manage your health and medical conditions – offering care that is personal and convenient no matter where you live.

    Every message you receive and send is stored in Annie so that you can review them any time. To see your past messages, tap the My Messages tab at the top of the screen. Messages that you sent to and received from Annie will be displayed, including dates and times.

    As with any text messaging, sending and receiving texts with Annie is not private.* Text messaging and data rates may apply depending on your phone plan.

    *Text messages are not encrypted (scrambled so that they can’t be read) when being sent or received and when on your phone. They can be read by anyone with access to your phone. Texts can remain on your phone and with the companies that transmit the messages indefinitely.

  • My Data

    Based on the measurements you’ve sent to Annie, you will be able to see charts and tables displaying your information.

VA Needs Your Feedback!

VA Online Scheduling App IconLock Icon - DS Logon Required

VA Online Scheduling

Lock Icon - DS Logon Required VA Online Scheduling accesses your VA Electronic Health Record and, for your security, requires you to enter ID.me, DS Logon or My HealtheVet account credentials. Learn more

VA Online Scheduling offers a secure, online way for you to request and self-schedule appointments at VA facilities and Community Care facilities. Within VA Online Scheduling, you can also view details about your upcoming appointments and download appointment data to your personal calendar. The appointments you can schedule online depend on your facility, the type of care you need, and other factors.

Note: This was formerly known as the Veteran Appointment Request (or VAR app).

VA Online Scheduling is not meant for emergency care.

If you feel you are experiencing a medical emergency, please call “911” or go to the nearest emergency room. You do not need a referral or approval from VA to go to a non-VA emergency room in your community.

If you have an urgent health concern, call your VA health facility’s advice nurse before going to a clinic or urgent care facility. Get the phone number for your VA health facility.

To protect your personal and health information, you’ll need to sign in with one of the below free accounts:

  • A Premium My HealtheVet account, or
  • A Premium DS Logon account (used for eBenefits and milConnect), or
  • A verified ID.me account that you can create on VA.gov

Learn more about signing into VA apps.

To request an appointment through VA Online Scheduling, you must be:

  • Enrolled in VA health care, and
  • Scheduling your appointment with a VA health facility that uses online scheduling, and
  • Registered at that facility, or you’ve had an appointment there before.

If you aren't able to use VA Online Scheduling, you can call the VA health facility where you want to receive care. Find your VA health facility's phone number.


Features:

  • Schedule and request appointments at VA facilities online
  • Request Community Care appointments
  • View your upcoming appointments and video visits
  • Cancel appointments if necessary
  • Join video visits through VA Video Connect
  • Look up past appointments from the last 2 years
  • Download appointment information to your personal calendar

Request appointments online for the below types of care*:

  • Amputation care (VA appointments)
  • Audiology and speech (VA appointments and Community Care appointments for hearing aid support and audiology only)
  • Eye care- Optometry and Ophthalmology (VA appointments and Community Care appointments for Optometry only)
  • Mental health (VA appointments)
  • MOVE! weight management program (VA appointments)
  • Nutrition and food (VA and Community Care appointments)
  • Pharmacy (VA Appointments)
  • Podiatry (Community Care Appointments)
  • Primary care (VA and Community Care Appointments)
  • Sleep medicine
  • Social work

*Online appointment availability is set by the local facility and all types of care listed above may not be available at all locations. Types of care available for online appointments will be visible upon log-in to VA Online Scheduling.

VAOS is available at every site except for:

  • Indianapolis, IN
  • Manila, Philippines

Download Materials

VA Needs Your Feedback!

VA Launchpad - Mobile App Icon

VA Launchpad for Veterans

Lock Icon - DS Logon Required Apps for Veterans that display a lock icon require DS Logon Level 2 (Premium) Account credentials because they connect to the VA Electronic Health Record (EHR). Get a DS Logon Level 2 (Premium) Account.

The Department of Veterans Affairs (VA) Launchpad helps Veterans and their Caregivers find and use VA apps. The VA Launchpad organizes VA apps and capabilities to help you more easily find the tools VA has made available for you. Links to new apps automatically appear in the VA Launchpad when they become available, making it simpler to find the resources needed to interact with VA. You can also provide feedback directly to VA within VA Launchpad. With VA Launchpad, VA intends to help you discover and integrate available VA apps into your life.

Both native apps and web app links are accessible in the VA Launchpad. Native apps are available for download through the Apple App Store or Google Play. Once you download a native app, you can open it directly from your device or from the VA Launchpad. Web apps will open and run in your device’s browser.

Apps you open from the VA Launchpad that access your electronic health Record (EHR) will require you to log in. These apps have a padlock symbol to indicate that credentials are required.

Features:

With VA Launchpad, you can access apps within these categories:

  • Achieve Your Health Goals
  • Improve Your Mental Health
  • Connect With Your Care Team
  • Manage Your Care

Download Materials

Highlights

  • Access Apps

    Access apps to help you manage your health, communicate with your care team, share your vital health information, improve your mental health and improve your life.

  • Search for Apps

    Use the app’s search feature to quickly find apps.

  • Launch Apps

    Open and install apps.

VA Needs Your Feedback!

VA Health Hub iconLock Icon - DS Logon Required

VA Health Hub

The VA Health Hub mobile application (app) allows Veterans to access and share medical information with their VA care team using wireless smart devices (Fitbit, Apple Watch, glucose monitor, weight scale, etc.). Additionally, you can collect, organize, and share details about your family health history, which can help you and your care team understand the conditions for which you are at risk and make decisions about your care. The app also provides information about your VA prescriptions, contains links for requesting available VA refills, and allows you to enter information about non-VA medications you take to keep your care team informed. With VA Health Hub, you can view details about upcoming and past appointments and complete a pre-visit questionnaire to highlight topics you would like to address during your appointment. You can also use the app to join your virtual appointments on your smartphone or tablet.

FEATURES:

  • Create family health history and share with your care team
  • View VA medications and enter non-VA prescribed medications
  • See upcoming and past appointments and complete pre-visit questionnaire
  • Connect your wearable devices with the app to share health data

Download Materials

Highlights

  • View Appointments

    View upcoming appointments. Toggle between Upcoming, Past, and All appointments using the tabs.

    NOTE: The VA Health Hub app may have a slightly different appearance on Android devices.

  • View Appointment Details

    View details about an appointment, including date, time, duration, and clinic.

  • Complete Pre-Visit Questions

    Use this feature to let your doctor know about issues you want to discuss at your next appointment.

  • View Medications

    View information about the VA-prescribed medications and self-entered non-VA medications you are taking.

  • Add Medications

    Add details about the non-VA medications you are taking.

  • Add Family Health History

    Collect, organize, and share information about your family health history. This can help you and your care team understand the conditions for which you are at risk and make decisions about your care.

VA Needs Your Feedback!

VA: Health and Benefits app iconLock Icon - DS Logon Required

VA: Health and Benefits

Lock Icon - DS Logon Required VA: Health and benefits accesses your VA Electronic Health Record and, for your security, requires you to enter ID.me, DS Logon or My HealtheVet account credentials. Learn more.

Try the initial version of the official VA: Health and Benefits app from the US Department of Veterans Affairs (VA) to manage existing VA claims and appointments and message with your VA health care providers.

You can also access common VA letters and update your VA.gov profile information.

Need help with this mobile app? Call 800-698-2411 (TTY: 711). We’re here 24/7.

Initial release features:

Biometric sign-in

  • Take advantage of your phone’s built-in security features like fingerprint and face recognition to securely access the app.

Claims and appeals

  • View claim status and submit additional evidence using your phone’s camera or by uploading documents.

Appointments

  • View or cancel your VA medical appointments and easily add existing appointments to your phone’s calendar.

Secure messaging

  • Send and receive messages from your VA health providers.

Letters

  • Download common VA letters and documents.
    • Benefit Summary and Service Verification Letter
    • Proof of Service Card
    • Commissary Letter
    • And more

Profile

  • View and update your VA.gov profile, including your contact information and direct deposit information for disability compensation and pension benefits.

Facility locator

  • Find VA facilities nearest to you.

Veterans Crisis Line

  • Get quick access to the VA Crisis Line.
  • VA: Health and Benefits Home Screen
  • VA: Health and Benefits complete health care an benefits transactions Screen
  • VA: Health and Benefits access MyHealtheVet health care tools Screen
  • VA: Health and Benefits send and receive messages with your VA health care team Screen
  • VA: Health and Benefits Claim Status Screen
  • VA: Health and Benefits Download common VA letters and documents Screen
  • VA: Health and Benefits view and cancel your VA medical appointments Screen
  • VA: Health and Benefits manage your VA.gov profile Screen

Download Materials

VA Needs Your Feedback!

Beyond MST icon

Beyond MST

Beyond MST is a free, secure self-help mobile app that was created specifically to support the health and well-being of survivors of sexual assault or harassment during military service, also called military sexual trauma (MST). The app has over 30 specialized tools and other features to help MST survivors cope with challenges, manage symptoms, improve their quality of life and find hope. Users can also take brief assessments in the app to track their well-being, symptoms and beliefs about the world, and progress towards personal goals. You do not need to be in treatment to use the app, and it may be helpful to survivors of other types of unwanted sexual experiences, too. The app keeps your information private; no account is needed, and any personal information entered in the app is not shared with anyone, including the VA. There is also an option to enable a PIN lock for extra privacy. You are not alone: the Beyond MST app can help.

Need help with this mobile app? Send email to MobileMentalHealth@va.gov.

Beyond MST was made by the Department of Veterans Affairs (VA) Mobile Mental Health team at the National Center for PTSD, Dissemination and Training Division in collaboration with the National Center for PTSD, Women’s Health Sciences Division and the national VA MST Support Team.

  • Beyond MST Home Screen
  • Beyond MST Coach Screen
  • Beyond MST Countering Self-Blame Screen
  • Beyond MST Finding Hope Screen
  • Beyond MST Progress Screen
  • Beyond MST Finding Inspiration Screen
  • Beyond MST Positive Imagery Screen

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VA Needs Your Feedback!

Live Whole Health icon

Live Whole Health

VA’s Live Whole Health app is a free, easy to use tool created for Veterans and others who are ready to take the next step in their Whole Health journey. Whole Health is VA’s holistic approach to care that supports your health and well-being. Whole Health centers care around what matters to you, not what is the matter with you. With this app, you can fill out your personal health inventory, set goals, and learn more about Whole Health.

The Live Whole Health app is not meant to replace professional care.

For help with this app, please contact us here Send Email.

  • Create Profile Screenshot
  • Set Goals Screenshot
  • View Calendar Screenshot
  • Earn Badges Screenshot

Download Materials

VA Needs Your Feedback!

Couple Coach icon

Couples Coach

Couples Coach is designed for partners who want to improve their relationship and explore new ways to connect. The app takes users through five levels of expert-written education and engaging behavioral exercises informed by science. Popular exercises like Using I Messages and Active Listening are brought to life in a dynamic and interactive format.

Couples Coach pairs up partners as they explore assessments and share results, learn about different approaches to common relationship issues and review available resources in their communities. It also includes comprehensive relationship information for couples living with PTSD.

Although Couples Coach can help improve communication and satisfaction in your relationship, it isn’t a replacement for face-to-face couples counseling. The app features a couples counseling locator for finding a professional counselor along with several other local and national resources. Learn more about how to find a good couples therapist and take your relationship to the next level.

Couples Coach was made by the Mobile Mental Health team of the National Center for PTSD, Dissemination & Training Division.

This app is the first of its kind, and continued development is in progress. This first trial release presents a unique opportunity for users to try the beta version and share feedback to improve the app. To suggest enhancements and share issues encountered, Join our design team!

Need help with this mobile app? Send email to MobileMentalHealth@va.gov.

  • Home Screen
  • Connected Screen
  • Mission Screen
  • Love Note Screen
  • Goals Screen

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Insomnia Coach

The Insomnia Coach app was created for everyone, including Veterans and Service members, to help manage insomnia. The app is based on Cognitive Behavioral Therapy for Insomnia (CBT-I).

Need help with this app? Send email to MobileMentalHealth@va.gov.

Features

  • Guided, weekly training plan to help you track and improve sleep
  • Sleep coach with tips for sleeping and personal feedback about your sleep
  • Interactive sleep diary to help you keep track of daily changes
  • 17 tools to help you get your sleep back on track
  • Home Screen
  • Training Plan Screen
  • Tools Screen
  • Sleep Coach Screen
  • Sleep Rules Screen

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