Veterans

 
App Icon

VA Video Connect

Attention VA Video Connect users: Make sure to regularly update your VVC app for the best video visit experience during your next appointment. Download the latest version on your iPhone or iPad here or on your Android device here.

Real-Time Access to Your VA Care Team Through VA Video Connect

VA Video Connect allows Veterans and their caregivers to quickly and easily meet with VA health care providers through live video on any computer, tablet, or mobile device with an internet connection.

Need Help? VA can help you get set up or troubleshoot technical problems. Call the Office of Connected Care Help Desk at (866) 651-3180 24 hours a day, 7 days a week.

Test your device. Visit the VA Video Connect test site to test your microphone and speakers. To test on your mobile device, text ‘V’ to 83293 or 323-621-3589. Standard text messaging rates may apply. You can also ask your VA care team for a practice session.

Screenshot of VA Video Connect

 

Talk with your VA provider about using VA Video Connect if:

  • You live far from your VA facility or have limited access to VA facilities.
  • You have health conditions that make traveling to the VA specialist you need difficult.
  • You lack time to regularly attend in-person appointments.
  • You don’t require a hands-on physical examination.

Download VA Video Connect brochure.

Features:

  • Participate in secure video appointments with your VA providers
  • Chat with your VA care team

Get Started with VA Video Connect

  1. Talk with your VA health care team about using VA Video Connect. If you are interested in receiving care through VA Video Connect, speak with your VA care team to decide if it is right for you.

    You can use the VA facility locator to find your nearest VA Medical Center by entering your city, state, or ZIP code, then selecting “VA Health” from the facility drop-down menu. VA Telehealth is based out of your nearest VA Medical Center, not Community-Based Outpatient Clinics or Vet Centers.

  2. Get set up. Once you make an appointment to meet with your VA provider through VA Video Connect, you will receive an email notification from VA with instructions. On the date and time of your appointment, open VA Video Connect by selecting your appointment link included in the email you received.
    Screenshot of VA Video Connect email
    • Windows and macOS. VA Video Connect opens automatically in a web browser on Windows, macOS, and Android devices after clicking the link in your email.

      Download the guide.

      Screenshot of VA Video Connect on an laptop

      Personal Computer/Laptop

      Screenshot of VA Video Connect on an Android

      Android

       

    • Android. New VA Video Connect Android app 1.0 released. The new VA Video Connect for Android app provides a user experience optimized for Android. To install: Android users can search for VA Video Connect on Google Play and then download it for free. VA Video Connect will continue to open in Android device web browsers if the Android app is not installed.
      Download on Google Play

      Download the guide.

    • ​Apple iPad and iPhone. For VVC sessions that require the use of VA peripheral devices such as BP Monitor, thermometer, scale, Pulse Ox, Eko Duo Stethoscope, the VA app is required. Visit the Apple App Store and search for “VA Video Connect". For VVC sessions that do not include the use of VA peripherals, the VVC app is recommended but not required. If a device does not have the VVC app installed, the device will launch VVC Web when joining a video visit. Note: Some email apps on iOS devices such as Gmail and Yahoo will need to be set to open the Safari browser for VA Video Connect to open.
      Download on Apple App Store

      Download the guide.

    • Screenshot of VA Video Connect on an iPhone

      iPhone

      Screenshot of VA Video Connect on an iPad

      iPad

  3. Test your device. Visit the VA Video Connect test site to test your microphone and speakers. To test on your mobile device, text ‘V’ to 83293 or 323-621-3589. Standard text messaging rates may apply. You can also ask your VA care team for a practice session.

VA Video Connect Instructions for Patients

Time: 2:37 minutes

VA Video Connect Demonstration

Time: 00:57 seconds

VA Video Connect Troubleshooting Tips

Time: 4:46 minutes

With Veterans and VA care teams using VA Video Connect more than ever before, Connected Care Communications produced a new video that offers troubleshooting tips for VA Video Connect to address common technical difficulties and help foster long-term adoption of the video telehealth tool. The 4-minute video provides tips to troubleshoot and resolve each of seven main issues that users commonly face:

  • Tip 1: I can’t find my VA Video Connect appointment email. (0:11)
  • Tip 2: My appointment link won’t work. (0:42)
  • Tip 3: The virtual medical room page won’t load in the browser. (1:27)
  • Tip 4: The virtual medical room takes a long time to load. (2:00)
  • Tip 5: I cannot hear or speak to my provider. (2:34)
  • Tip 6: I cannot see myself or my provider on the screen. (3:24)
  • Tip 7: The video picture freezes or audio cuts in and out. (4:02)

Download Materials

Highlights

  • Downloadable Quick Guides

    • VA Video Connect Android Devices User Guide for Veterans (English)
    • VA Video Connect iOS Devices User Guide for Veterans (English)
    • VA Video Connect Web User Guide for Veterans (English)
  • VA-issued Veteran iPad/iPhone Guides

  • VA-issued Veteran iPad Bluetooth Peripheral Setup Guides

  • VA Video Connect Training Videos

    • VA Video Connect Troubleshooting Tips (English)
  • Additional Training Materials

Application Feedback Form

Feedback submission is anonymous.

App icon- Annie App for VeteransLock Icon - DS Logon Required

Annie App for Veterans

Take Control of Your Health

Annie App for Veterans

Annie Veteran Quick Start

Annie is a VA messaging service that empowers Veterans to take an active role in their care. Messages you receive from Annie can include reminders to take your medication, tips for reducing stress, instructions to prepare for your health care appointments, and more. Annie can also send you broadcast messages from your VA medical center. Once you are registered for Annie and have chosen your Annie health subscriptions, you will receive automated text messages. Annie helps you take charge of your health, one text at a time.

Using Annie is completely voluntary and is designed to support your self-care. Annie messages are automated and are not regularly checked by your care team. Your provider cannot directly exchange text messages with you through Annie. Annie cannot be used:

  • To contact your VA health care team directly about specific health concerns.
  • To view general medical information or records in My HealtheVet.
  • For an emergency or crisis. Call 911 or contact the Veterans Crisis Line (800-273-8255 and press 1).
Lock Icon - DS Logon Required To use Annie, you must have ID.me, DS Logon Level 2 (Premium), or My HealtheVet Premium account credentials. Learn more about secure login.

Instructions to Register and Select Messages

To use Annie, you must register first. The registration process is quick and easy and collects basic information such as your mobile phone number and your user preferences. The instructions below are a guide. If you need additional assistance or have questions, contact the Health Resource Center at 877-470-5974.

Step 1: Go to Annie for Veterans

Step 2: Select Your Log In Preference

ID.me, DS Logon Level 2 (Premium), or My HealtheVet Premium. (Read more about secure account credentials or contact your VAMC and ask for the MyHealtheVet coordinator.)

Step 3: Use the Wizard (4 steps) to Register

  1. Consent
    • Read the entire Information and Disclosure Factsheet. Once you have scrolled all the way down to the bottom, if you want to use Annie, check the consent box indicating that you give your consent to participate. You will NOT be able to check the box if you do not scroll to the bottom of the agreement.
    • Select Next
  2. Patient Info
    • Fill in your mobile phone, re-enter it, and select your time zone.
    • Select Next
  3. Preferences
    • After reviewing ‘Receiving and Replying to Annie Messages,’ select how you would like to interact with Annie (via text message, Annie online, or both).
    • Select Next
  4. Broadcast Message

    You can decide to receive limited broadcast messages from Annie. These messages include important information from your VA medical center, and they will be sent depending on the topics of interest you choose during registration. You can update your preferences at any time by visiting Annie online.

    • The box is selected by default to receive these messages. If you would not like to receive these messages, then uncheck the box and skip step ‘b.’
    • To move forward and receive messages:
      • Select your VA Medical Center.
      • Select the topics of interest that you would like to receive messages about.
    • Select Submit

Step 4: Your Participation Confirmed

You will receive the following message from Annie confirming your participation: “Hi, its Annie! Welcome! I am very happy to connect with you. Text HELP for help. Text STOP to Stop. Msg & Data rates may apply. Msg frequency varies.”

Step 5: Subscribe

Once you have registered, you can subscribe to receive Annie messages about your specific health interests.

There are many Annie health subscriptions to choose from. If one interests you, text SUB plus the health subscription’s keyword to Annie (75338). For example, to subscribe to medication reminders, text SUB MED. A full list of available health subscriptions can be found here: https://mobile.va.gov/annie#subscription.

Annie Health Subscriptions are Divided into Several Categories

Select the plus sign to reveal the available health subscriptions in a category. To subscribe to any of these, text SUB and the associated KEYWORD to Annie or 75338. For example, in the Diabetes category, to subscribe to the subscription named Diabetes Foot Care Reminder, text SUB FOOT

Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Cancer Treatment Symptom Reporting This subscription allows Veterans with cancer and blood disorders to rate symptoms on a 0-10 scale at any time, on any day. Veterans receive advice texts based on their symptoms. Symptom reporting is linked to improved survival in cancer patients. 1 year 5/week SUB CARE
Tobacco Cessation Support This subscription provides motivation to Veterans who are thinking about quitting as well as help to create a quit plan and set a quit date. 1 month 9/week SUB TOBACCO
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
COVID Precautions This subscription helps Veterans to monitor for viral symptoms and advise when to contact care teams or nurse triage lines. Provides Veterans education on precautions to take to help prevent contraction of Coronavirus. 3 months 10/week SUB COVID
Coping During COVID This subscription provides support to Veterans coping with stress related to the COVID-19 pandemic. 20 weeks 3/week SUB COPE
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Diabetes Foot Care Reminder This subscription reminds Veterans with foot risk scores of 2 or 3 to complete and practice proper self-care foot practices. 1 year 4/week SUB FOOT
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Fall Prevention Tips This subscription provides Veterans with weekly fall prevention tips for 12 weeks. 12 weeks 1/week SUB FALL
Home Telehealth Use Reminder This subscription provides daily reminders to Veterans using home telehealth to complete home telehealth checks. 1 Year Up to 8/week SUB HOME
Medication Use Reminder This subscription provides Veterans daily medication reminders and establishes improved compliance with prescribed medication. 1 year 8/week SUB MED
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Blood Pressure and Heart Rate Tracking This subscription provides daily educational messages for Veterans with hypertension and reminders to send daily blood pressure and pulse readings. 1 year 4/week SUB HTNP
Blood Pressure Tracking This subscription provides daily educational messages for Veterans with hypertension and reminders to send daily blood pressure readings. 1 year 3/week SUB HTN
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Hearing Loss Tips This subscription provides bi-weekly tips for Veterans dealing with hearing loss. 26 Weeks Up to 2/Week SUB HEARING
Tinnitus Tips This subscription provides Veterans with tinnitus tips using sounds. 3 Weeks 2/Week SUB TINNITUS
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Flu Vaccine Reminder This subscription provides Veterans with flu vaccine reminders. 1 week 7/week SUB FLU
Hepatitis A Vaccine Reminder This subscription provides Veterans with a reminder to complete both Hepatitis A vaccinations. 1 month 1 message SUB HEPA
Hepatitis B Vaccine Reminder This subscription provides Veterans with reminders to complete the series of Hepatitis B Vaccinations. 1 month 2 messages SUB HEPB
Hepatitis C Vaccine Reminder This subscription provides daily medication, appointments and lab reminders, and general/clinical education and motivation to Veterans completing the 6-month Hepatitis C treatment course. 25 weeks Up to 5/week SUB HEPC
HIV Treatment Support This subscription provides daily medication reminders, appointments, refill and lab reminders, side effect assessment, needs assessment, and general/clinical education and motivation to Veterans with HIV. 3 years Up to 5/week SUB TREAT
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Grief Support This subscription offers bereaved Veterans strategies, encouragement, and education. 8 weeks 4/week SUB GRIEF
Stress Management This subscription provides educational, motivational, and skills-building texts each week to help Veterans better manage stress, set boundaries, be more mindful, learn relaxation techniques. 65 weeks 4/week SUB STRESS
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Pain Self-Management Support This subscription provides Veterans with techniques to self-manage pain. 26 days 7/week SUB PAIN
Post Battlefield Acupuncture Instructions This subscription provides Veterans with follow-up instructions after the placement of Battlefield Acupuncture (BFA) needles, tacks, and seeds. 4 days Up to 7/week SUB BFA
Headache Diary and Self-Management This subscription provides Veterans with tips to improve headache control and an electronic diary to better understand how headaches impact their lives. 6 months Up to 12/week SUB HEADACHE
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
CPAP Use Reminder This subscription sends reminders to Veterans with sleep apnea to use their CPAP machine by sending nightly alerts. 1 year 8/week SUB CPAP
Master Sleep Diary This subscription provides Veterans with an electronic diary to keep track of and better understand their sleep patterns. 1 month 9/day SUB SLEEP
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Spinal Cord Injury - Bowel Diary This subscription provides Veterans using the Bristol Stool Scale to track their bowel program text messages asking about their bowel program results. 90 Days Up to 5/week SUB SCIDIARY
Spinal Cord Injury - Bowel Support This subscription provides bowel program optimization for Spinal Cord Injury patients. 90 days Up to 8/week SUB BOWEL
Spinal Cord Injury - Condom Catheter Support This subscription provides assistance to SCI/D Veterans with neurogenic bladder who use condom catheterization. 90 Days Up to 10/week SUB CONCATH
Spinal Cord Injury - Indwelling Catheter Support This subscription provides assistance to SCI/D Veterans with neurogenic bladder who perform indwelling catherization. 15 weeks Up to 7/week SUB CATH
Spinal Cord Injury - Intermittent Catheter Support This subscription provides assistance to SCI/D Veterans with neurogenic bladder who perform intermittent catherization. 15 weeks Up to 7/week SUB INTCATH
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Speech Pathology - Dysphagia Support This subscription provides support and home treatment materials for Veterans diagnosed with dysphagia. 8 weeks 7/week SUB SPEECH
Subscription Name Description Duration Approximate Frequency of Texts Keyword to Subscribe
Support to Increase Activity This subscription provides Veterans with Whole Health-focused motivational/educational messages about moving the body for improved health and wellness. 1 year 4/week SUB BODY
Weight Management Support This subscription provides Veterans daily healthy living reminders to exercise, count calories, and measure weight. Includes daily educational messages for weight management. 1 month Up to 8/week SUB WEIGHT

Interacting with Annie

There are two ways you can interact with Annie.

Annie Text Messaging

If you choose to use Annie text messaging, you will receive SMS text notifications, reminders, and motivational messages directly on your phone. NOTE: Text messaging is not secure*

Annie Online

If you prefer the added security of using Annie online instead of text messaging, you can choose to only receive messages online. You can also choose to receive text notifications on your phone when you have a new message in Annie online. You can make changes to your preferences online at any time. Use Annie online to:

  • Read all Annie messages (new and old) or send Annie new messages.
  • See reports (charts and graphs) of the health data you have submitted to Annie.
  • Subscribe to VA medical facility announcements and motivational messages.
  • Start or stop receiving Annie messages.
  • View and change account settings and update your mobile phone number.

*As with any text messaging, sending, and receiving SMS texts with Annie is not secure. Text messages are not encrypted (scrambled to make it hard for people to get and read your information) when being sent and received. Texts can remain on your phone and with the companies that transmit the messages forever. If anyone else has access to your phone, they may be able to read text messages from Annie intended only for you.

Download Materials

Highlights

  • Annie’s Care

    Annie is a VA messaging service that empowers Veterans to take an active role in their care. Messages you receive from Annie can include reminders to take your medication, tips for reducing stress, instructions to prepare for your health care appointments, and more. Annie can also send you broadcast messages from your VA medical center. Once you are registered for Annie and have chosen your Annie health subscriptions, you will receive automated text messages*. Annie helps you take charge of your health, one text at a time.

  • My Messages

    Every message you receive and send is stored in Annie so that you can review them any time. To see your past messages, select the My Messages tab at the top of the screen. Messages that you sent to and received from Annie will be displayed, including dates and times

  • My Data

    Based on the measurements you’ve sent to Annie, you will be able to see charts and tables displaying your information.

    *Annie works on any mobile phone that can send and receive text messages. Text messaging and data rates may apply, depending on your phone plan. Message frequency will vary depending on the health subscriptions you have chosen and the preferences you selected during registration. As with any text messaging, sending and receiving SMS texts with Annie is not secure. Text messages are not encrypted (scrambled to make it hard for people to get and read your information) when being sent and received. Texts can remain on your phone and with the companies that transmit the messages forever. If anyone else has access to your phone, they may be able to read text messages from Annie intended only for you.

Application Feedback Form

Feedback submission is anonymous.

VA Online Scheduling App IconLock Icon - DS Logon Required

VA Online Scheduling

Lock Icon - DS Logon Required VA Online Scheduling accesses your VA Electronic Health Record and, for your security, requires you to enter ID.me, DS Logon or My HealtheVet account credentials. Learn more

VA Online Scheduling offers a secure, online way for you to request and self-schedule appointments at VA facilities and Community Care facilities. Within VA Online Scheduling, you can also view details about your upcoming appointments and download appointment data to your personal calendar. The appointments you can schedule online depend on your facility, the type of care you need, and other factors.

Note: This was formerly known as the Veteran Appointment Request (or VAR app).

VA Online Scheduling is not meant for emergency care.

If you feel you are experiencing a medical emergency, please call “911” or go to the nearest emergency room. You do not need a referral or approval from VA to go to a non-VA emergency room in your community.

If you have an urgent health concern, call your VA health facility’s advice nurse before going to a clinic or urgent care facility. Get the phone number for your VA health facility.

To protect your personal and health information, you’ll need to sign in with one of the below free accounts:

  • A Premium My HealtheVet account, or
  • A Premium DS Logon account (used for eBenefits and milConnect), or
  • A verified ID.me account that you can create on VA.gov

Learn more about signing into VA apps.

To request an appointment through VA Online Scheduling, you must be:

  • Enrolled in VA health care, and
  • Scheduling your appointment with a VA health facility that uses online scheduling, and
  • Registered at that facility, or you’ve had an appointment there before.

If you aren't able to use VA Online Scheduling, you can call the VA health facility where you want to receive care. Find your VA health facility's phone number.


Features:

  • Schedule and request appointments at VA facilities online
  • Request Community Care appointments
  • View your upcoming appointments and video visits
  • Cancel appointments if necessary
  • Join video visits through VA Video Connect
  • Look up past appointments from the last 2 years
  • Download appointment information to your personal calendar

Request appointments online for the below types of care*:

  • Amputation care (VA appointments)
  • Audiology and speech (VA appointments and Community Care appointments for hearing aid support and audiology only)
  • Eye care- Optometry and Ophthalmology (VA appointments and Community Care appointments for Optometry only)
  • Mental health (VA appointments)
  • MOVE! weight management program (VA appointments)
  • Nutrition and food (VA and Community Care appointments)
  • Pharmacy (VA Appointments)
  • Podiatry (Community Care Appointments)
  • Primary care (VA and Community Care Appointments)
  • Sleep medicine
  • Social work

*Online appointment availability is set by the local facility and all types of care listed above may not be available at all locations. Types of care available for online appointments will be visible upon log-in to VA Online Scheduling.

VAOS is available at every site except for:

  • Indianapolis, IN
  • Manila, Philippines

Download Materials

Application Feedback Form

Feedback submission is anonymous.

VA Launchpad - Mobile App Icon

VA Launchpad for Veterans

Lock Icon - DS Logon Required Apps for Veterans that display a lock icon require DS Logon Level 2 (Premium) Account credentials because they connect to the VA Electronic Health Record (EHR). Get a DS Logon Level 2 (Premium) Account.

The Department of Veterans Affairs (VA) Launchpad helps Veterans and their Caregivers find and use VA apps. The VA Launchpad organizes VA apps and capabilities to help you more easily find the tools VA has made available for you. Links to new apps automatically appear in the VA Launchpad when they become available, making it simpler to find the resources needed to interact with VA. You can also provide feedback directly to VA within VA Launchpad. With VA Launchpad, VA intends to help you discover and integrate available VA apps into your life.

Both native apps and web app links are accessible in the VA Launchpad. Native apps are available for download through the Apple App Store or Google Play. Once you download a native app, you can open it directly from your device or from the VA Launchpad. Web apps will open and run in your device’s browser.

Apps you open from the VA Launchpad that access your electronic health Record (EHR) will require you to log in. These apps have a padlock symbol to indicate that credentials are required.

Features:

With VA Launchpad, you can access apps within these categories:

  • Achieve Your Health Goals
  • Improve Your Mental Health
  • Connect With Your Care Team
  • Manage Your Care

Download Materials

Highlights

  • Access Apps

    Access apps to help you manage your health, communicate with your care team, share your vital health information, improve your mental health and improve your life.

  • Search for Apps

    Use the app’s search feature to quickly find apps.

  • Launch Apps

    Open and install apps.

Application Feedback Form

Feedback submission is anonymous.

App icon- NR Mobile

NetResponse

The NetResponse Mobile application is being discontinued Saturday March 5th, 2022 because the support certificate utilized to keep the application running properly will no longer be available.

NetResponse Web, however, uses a different support certificate and will continue to function and provide a quality and secure experience for all Veterans using the platform.

NetResponse Web only supports the manual entry of Veteran vital signs. Bluetooth connected devices are not compatible with NetResponse Web. Please contact your Care Coordinator to ensure your account is set up appropriately.

Program Requirements:

To use NetResponse Web, Veterans must be enrolled in the VA’s Home Telehealth Program. If you have any questions about your qualification for the NetResponse program, please contact your local Home Telehealth Program Office.

For NetResponse Troubleshooting Questions, Contact:

MCMS Client Care

Phone: 1-888-683-8881

For Creating a Phone Screen Quick Link of NetResponse Web, Please See:

For iPhone:

  • Open the Safari Browser, type in the NetResponse Web URL, www.netresponse.medtronic.va.gov and then select the “box with an arrow” icon at the bottom-center of your screen
     
    • After clicking, swipe to up to find and then select the “Add to Home Screen” option
       
  • In the next pop-up, a thumbnail icon of the webpage & the associated URL will appear with the option to change its title
    • Change the title if you wish or leave as the default, “NetResponse – Log In” & then select “Add” at the top right of the pop-up
  • When successfully completed, there will be a new thumbnail on your Home screen with the webpage icon

 

For Android (not iPhone):

  • Open the Chrome Browser, type in the NetResponse Web URL, www.netresponse.medtronic.va.gov, then find the three dots at the top right of the screen
    • Click those dots, find, and then select the “Add to Home screen” option near the bottom of the list
       
  • In the next pop-up, a thumbnail Icon of the webpage will appear with the option to change its title
    • Change the title if you wish or leave as the default, “NetResponse – Log In” & select “Add” at the bottom right of the pop-up
  • From there, you can touch and hold the app icon to place it manually or just click, “Add automatically” to allow the phone to place it in an open space on your phone’s Home Screen
     
  • When completed successfully, there will be a new thumbnail on your Home screen with the webpage icon and an attached miniature Chrome browser logo at the bottom right to show that it will lead you right to the webpage

Download Materials

Application Feedback Form

Feedback submission is anonymous.

VA: Health and Benefits app iconLock Icon - DS Logon Required

VA: Health and Benefits

Lock Icon - DS Logon Required VA: Health and benefits accesses your VA Electronic Health Record and, for your security, requires you to enter ID.me, DS Logon or My HealtheVet account credentials. Learn more.

Try the initial version of the official VA: Health and Benefits app from the US Department of Veterans Affairs (VA) to manage existing VA claims and appointments and message with your VA health care providers.

You can also access common VA letters and update your VA.gov profile information.

Need help with this mobile app? Call 800-698-2411 (TTY: 711). We’re here 24/7.

Initial release features:

Biometric sign-in

  • Take advantage of your phone’s built-in security features like fingerprint and face recognition to securely access the app.

Claims and appeals

  • View claim status and submit additional evidence using your phone’s camera or by uploading documents.

Appointments

  • View or cancel your VA medical appointments and easily add existing appointments to your phone’s calendar.

Secure messaging

  • Send and receive messages from your VA health providers.

Letters

  • Download common VA letters and documents.
    • Benefit Summary and Service Verification Letter
    • Proof of Service Card
    • Commissary Letter
    • And more

Profile

  • View and update your VA.gov profile, including your contact information and direct deposit information for disability compensation and pension benefits.

Facility locator

  • Find VA facilities nearest to you.

Veterans Crisis Line

  • Get quick access to the VA Crisis Line.
  • VA: Health and Benefits Home Screen
  • VA: Health and Benefits complete health care an benefits transactions Screen
  • VA: Health and Benefits access MyHealtheVet health care tools Screen
  • VA: Health and Benefits send and receive messages with your VA health care team Screen
  • VA: Health and Benefits Claim Status Screen
  • VA: Health and Benefits Download common VA letters and documents Screen
  • VA: Health and Benefits view and cancel your VA medical appointments Screen
  • VA: Health and Benefits manage your VA.gov profile Screen

Download Materials

Application Feedback Form

Feedback submission is anonymous.

Beyond MST icon

Beyond MST

Beyond MST is a free, secure, trauma-sensitive mobile app that was created specifically to support the health and well-being of survivors of sexual assault or harassment during military service, also called military sexual trauma (MST). The app has over 30 specialized tools and other features to help those who use it cope with challenges, manage symptoms, improve their quality of life and find hope. Users can also take brief assessments in the app, set self-care goals, track recovery progress, and learn more about MST and common concerns. You can use the app on your own or as a companion to formal treatment, and it may be helpful to survivors of other types of unwanted sexual experiences, too. The app keeps your information private; no account is needed, and any personal information entered in the app is not shared with anyone, including the VA. You can set a PIN lock for extra privacy. You are not alone: the Beyond MST app can help.

Need help with this mobile app? Send email to MobileMentalHealth@va.gov.

Beyond MST was made by the Department of Veterans Affairs (VA) Mobile Mental Health team at the National Center for PTSD, Dissemination and Training Division in collaboration with the National Center for PTSD, Women’s Health Sciences Division and the national VA MST Support Team.

  • Beyond MST Home Screen
  • Beyond MST Coach Screen
  • Beyond MST Countering Self-Blame Screen
  • Beyond MST Finding Hope Screen
  • Beyond MST Progress Screen
  • Beyond MST Finding Inspiration Screen
  • Beyond MST Positive Imagery Screen

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Application Feedback Form

Feedback submission is anonymous.

Live Whole Health icon

Live Whole Health

VA’s Live Whole Health app is a free, easy to use tool created for Veterans and others who are ready to take the next step in their Whole Health journey. Whole Health is VA’s holistic approach to care that supports your health and well-being. Whole Health centers care around what matters to you, not what is the matter with you. With this app, you can fill out your personal health inventory, set goals, and learn more about Whole Health.

The Live Whole Health app is not meant to replace professional care.

For help with this app, please contact us here Send Email.

  • Create Profile Screenshot
  • Set Goals Screenshot
  • View Calendar Screenshot
  • Earn Badges Screenshot

Download Materials

Application Feedback Form

Feedback submission is anonymous.

Couple Coach icon

Couples Coach

Couples Coach is designed for partners who want to improve their relationship and explore new ways to connect. The app takes users through five levels of expert-written education and engaging behavioral exercises informed by science. Popular exercises like Using I Messages and Active Listening are brought to life in a dynamic and interactive format.

Couples Coach pairs up partners as they explore assessments and share results, learn about different approaches to common relationship issues and review available resources in their communities. It also includes comprehensive relationship information for couples living with PTSD.

Although Couples Coach can help improve communication and satisfaction in your relationship, it isn’t a replacement for face-to-face couples counseling. The app features a couples counseling locator for finding a professional counselor along with several other local and national resources. Learn more about how to find a good couples therapist and take your relationship to the next level.

Couples Coach was made by the Mobile Mental Health team of the National Center for PTSD, Dissemination & Training Division.

This app is the first of its kind, and continued development is in progress. This first trial release presents a unique opportunity for users to try the beta version and share feedback to improve the app. To suggest enhancements and share issues encountered, Join our design team!

Need help with this mobile app? Send email to MobileMentalHealth@va.gov.

  • Home Screen
  • Connected Screen
  • Mission Screen
  • Love Note Screen
  • Goals Screen

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Application Feedback Form

Feedback submission is anonymous.

Insomnia Coach

The Insomnia Coach app was created for everyone, including Veterans and Service members, to help manage insomnia. The app is based on Cognitive Behavioral Therapy for Insomnia (CBT-I).

Need help with this app? Send email to MobileMentalHealth@va.gov.

Features

  • Guided, weekly training plan to help you track and improve sleep
  • Sleep coach with tips for sleeping and personal feedback about your sleep
  • Interactive sleep diary to help you keep track of daily changes
  • 17 tools to help you get your sleep back on track
  • Home Screen
  • Training Plan Screen
  • Tools Screen
  • Sleep Coach Screen
  • Sleep Rules Screen

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Application Feedback Form

Feedback submission is anonymous.

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